ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Service Agreements

Commit to taking better care of your system.

We’ll handle it all

Research shows that regular maintenance can reduce downtime by 35–45 percent* and reduce unexpected breakdowns by 70–75 percent.* HVAC systems are complex. Regulations regarding emissions and proper refrigerant handling and leak reporting can be confusing. It is easy to make costly mistakes. Why not leave it all to Trane? We offer service agreements for any type of HVAC system. You have the flexibility to choose actions and set schedules to customize a service agreement that is uniquely in line with your needs, priorities and budget. Plus, our technicians are factory trained with support from a network of Trane experts. You’ll receive quality service every time, in every building.

We can meet you where you’re at in your service journey

We can customize a service approach for you that’s based on your equipment needs and business priorities. Let’s make a plan that extends system life, reduces wear that can drive up energy costs and ensures proper refrigerant management and documentation.

Contact Your Local Service Expert

Let us solve your challenges

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    Preventing HVAC system downtime and resolving faster when problems occur.

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    Achieving energy and operational goals without asking already-stretched employees to work harder.

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    Complying with new efficiency regulations and building codes. Making progress on company goals.

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    Setting up for future success by establishing the best technology base and network of experts.

Connected Mechanical Service

  • Know and manage the performance of individual pieces of equipment.
  • Direct equipment digital connectivity enables remote access.

Connected Building Service

  • View data-driven system performance and utility management touchpoints in logical formats.
  • Prioritize service work based on return on investment (ROI).
  • See it all and maintain two-way communication with your Trane account team via Trane Connect™.

Intelligent Service

  • Consult with your Trane team to align your building to your organization strategy.
  • Use Trane Connect to strengthen organizational leadership.
    • Transparency
    • Action plans
    • Tangible metrics

We pay attention to the details

HVAC is Trane’s area of expertise. We know what attention the equipment needs, and when it needs it to stay reliable and energy efficient. Regular maintenance can cut repair costs by as much as 25–30 percent.* Our service agreements typically wrap in a full system inspection, refrigerant management (including disposal and documentation) and all scheduled maintenance. If you’d like, our technicians can also assess the age and condition of the installed equipment and help you make plans for asset replacement and emergency back-up HVAC and power.

*Source: Federal Energy Management Program


Customer Stories

  • 4 Bears Casino and Lodge

    With guest comfort a priority, when the mixture of aging equipment and controls servicing its complex fell into disrepair, 4 Bears Casino & Lodge underwent a significant upgrade and expansion.

  • Vernon Hills High School

    Drawing from the Trane Intelligent Services portfolio of products and services, Trane worked with VHHS to develop a solution that answered the school’s controls system needs.

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