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Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Tracer® Building Automation and Management Systems

Connect your equipment to better manage your building

Ready to gain control over occupant comfort and energy efficiency? Trane’s complete Tracer® building automation system puts you in the driver's seat of your building. Streamline complicated tasks into just a few easy clicks and transform your building operation. It's all about introducing excellence to take away complexity. 

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Why Tracer?

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    Consistent (Yet Customizable)

    We know how systems work and what their users need. We’ll combine that knowledge to bring you a successful solution. Our interfaces have well-organized content and graphics so that any user can become an instant HVAC expert.

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    Past, Present, and Future-Compatible

    Tracer® supports equipment from previous—and future—generations, no matter who made it. Built on a foundation of open, industry-standard protocols (BACnet®, LonTalk®, and Modbus®) Tracer is both robust and inclusive of legacy Trane and non-Trane proprietary equipment.

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    Secure and Robust

    Tracer provides a robust backbone for the most complex systems. Our security protocols will stand up to the scrutiny of your IT team and are updated regularly. When it comes to security, you can be confident moving forward with a solution from Trane.

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    Flexible and Optimized

    Let’s think beyond traditional HVAC systems. Trane® levels up to optimize comfort and lifecycle costs, while keeping hyper-focused on cybersecurity. Lighting systems, energy meters, VFDs, and more can be utilized to provide more advanced algorithms.

Tracer SC+

Tracer® SC+ is the powerhouse behind Trane's building automation and management solutions. It's the hardware that integrates complex systems to simplify command and provide control over comfort and efficiency. 


Software Options

Your building is unique. That's why we've designed our Tracer solutions with the flexibility to choose the software option that best meets you needs. Each solution can be accessed securely and remotely from the device of your choice or by an optional 10" touchscreen display on site.

Tracer Concierge

Light Commercial Solution with an easy to use set-up wizard for installers and simple user interface for non-technical users. Tracer Concierge can bring the power of building automation to smaller and simpler buildings in an affordable way.

Tracer Concierge

Tracer Synchrony

Web-based software for building operators that comes as the built-in user interface for Tracer SC+. Tracer Synchrony is capable of numerous sophisticated HVAC control needs, like demand management and chiller plant optimization.

Tracer Synchrony

Tracer Ensemble

Enterprise level building management software for facility professionals, with built-in asset management and tenant request functionalities. Tracer Ensemble provides simple dashboards, reporting, alarm management and scheduling.

Tracer Ensemble


Webinar: Designing Open Building Automation Systems & Specifying Customer Value

There are various open considerations that controls manufacturers and customers are talking about in the market.

Watch Here

Blog: Five Tips on Open Systems

Plan now to make sure the open system you select truly meets your building, service, and data analysis needs – both today and for many years ahead.

Read Here

Article: What is BACnet®?

A brief summary of the goal of BACnet® and its governing body ASHRAE®, as well as linking to Standard 135.

View Here