ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Tracer® Ensemble®


Tracer® Ensemble®

Enterprise-wide building management system

Monitor, manage, and control your building ecosystem from virtually anywhere. 

  • Custom dashboards and reporting
  • Remote troubleshooting, alarms, scheduling, and work order management
  • Transparent tenant control over scheduling and comfort
  • Energy management across building systems and assets

An Integrated Building Management System

With 24-hour secure, remote access you can monitor and troubleshoot your building systems from your phone, tablet, or computer from virtually wherever you are, day or night.

“Our technicians have a laptop on their toolbox, and can access the building management system from wherever they are. They use Ensemble to control HVAC and lighting systems, diagnose problems, and make adjustments."

-Richard Banks, Maintenance Supervisor, Laughlin Memorial Hospital

Get Started with Tracer Ensemble

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    Actionable Insights

    Access past and current data about your systems and create custom dashboards and reporting with analytics at your fingertips.

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    Increased Productivity

    Prioritize daily operations with remote troubleshooting and work order management for preventative maintenance.

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    Peace of Mind

    Gain an enterprise view of your equipment alarms and modify scheduling and set points remotely at any time.

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    Tenant Satisfaction

    Empower tenants to adjust their scheduling and comfort with administered control over their spaces.

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    Energy Management

    Measure and compare building performance across assets while tracking and verifying energy usage and savings.

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    Streamlined Serviceability

    Schedule changes, adjust setpoints, override settings, manage alarms, and remotely troubleshoot.

Facility Management

  • Remotely view equipment alarms and create work orders
  • Manage hot and cold calls—anytime, anywhere
  • Drag-and-drop scheduling for single or multiple buildings
  • Apply global scheduling changes, adjust setpoints, and override settings

Asset Management

  • Prioritize, schedule, and track corrective and preventative maintenance
  • Automatically generate maintenance work orders from tenants
  • Create, assign, track, and report on work orders

Interactive Graphics

  • Animated equipment illustrations 
  • Custom floor plans and site layouts
  • Equipment graphics for Trane, non-Trane systems, and lighting

Dashboards and Reporting

  • Create your own visual dashboard display 
  • Retain historical data and export it in user-friendly formats, like Excel
  • Access data logs from building, system, or equipment status pages
  • Run or schedule built-in reports to compare performance and track energy usage

Tenant Features

  • Enable tenants to report issues, adjust settings and request after-hours access
  • Administer and control user permissions and tenant access
  • Track, adjust, report on, and charge-back energy use by tenants and departments
  • Provide a mobile interface for tenants to control their spaces

Getting Started

  • Pre-programmed pages for easy set-up
  • Configurable user permissions
  • Touch screen and mobile friendly for 24/7 secure, remote access
  • Cloud-based SaaS or on-premises options available
  • On-demand and in-person training options

Customer Stories

See how Tracer Ensemble helped these customers to take back control of their operation.

Let's Get Connected

The more connection points through your building, the more data for your building management system. Explore our solutions for smart thermostats, building automation, energy meters, and more. Our Tracer SC+ can also bring in third party systems, such as lighting or non-Trane equipment to give you your entire operation in one view.

Product Literature & Resources

Get Started with Tracer Ensemble Today

Building management is just the start.

Our digital services can get you closer to your goals.