ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Trane Controls Software & Firmware Downloads


Chillers with Symbio® 800

Packaged Units & Split Systems with Symbio™ 700

Voyager 3™ with Symbio 700
Precedent™ with Symbio 700
Axiom™ Rooftop Water Source Heat Pump with Symbio 700
Odyssey™ with Symbio 700

Symbio® 210 Downloads

Tracer® TU Downloads

By downloading Tracer TU, you agree to the Trane Terms and Conditions – Licensed Material and Hosted Services

Tracer® TU is the service tool for Trane’s BACnet controllers.  Trane provides a no-fee license for the TU Balancing Tool. 

Fee-based licenses, that may be purchased from Trane, unlock additional features. If you need a license, contact your local Trane commercial sales office for more information on which version of TU is right for you. 

Tracer® CH530 TechView

TechView is a PC based software tool required for CH530 chiller start-up, commissioning, service, and maintenance tasks. TechView provides the following functions; main processor software download, configuration settings, LLID binding, status and setpoints, diagnostics (active and historic), and mode overrides.

Legacy Software Downloads

NOTICE: Older versions of Trane legacy software controls products are not maintained and are not updated with the latest security or other update patches. Customer must maintain their own cybersecurity protocols. For more information, click HERE.

Trane employees may download this software for their use, but are not authorized to install it on a customer site.

Rover Download

By downloading Rover, you agree to the Trane  Terms and Conditions – Licensed Material and Hosted Services

  • Rover
    Rover is the service tool for Trane’s LonTalk and Comm4 unit controllers. Rover requires a version 7.5 or later license and connection hardware. Contact your local Trane commercial sales office for more information on which version of Rover is right for you. Version 7.6

Tracer® BACnet Setup