COUNTRY Financial Increases Energy and Operational Efficiency to Improve Its Own Bottom Line

St. Paul, Minn., April 23, 2013 – Recent systems and services upgrades at the five-story, suburban St. Paul, Minn., office of COUNTRY Financial have reduced energy costs and increased energy and operational efficiency. COUNTRY provides financial products and services, serving about 1 million households and businesses throughout the United States.

The retrofits are part of an ongoing plan to reduce energy costs while improving facility operations. COUNTRY leaders expect the upgrades completed so far to save the company more than 8 percent in annual energy costs. Launched in September 2010, the improvements have also delivered expected operational efficiencies, reducing the number of heating, ventilation and air conditioning (HVAC) service calls by 25 percent.

The phased-in approach undertaken by COUNTRY Financial leaders enabled them to optimize building performance, including functions at their critical 24/7 data center, even while reducing facilities staff. Improvements in earlier phases delivered some savings, while providing tools and data to drive later initiatives.

Initial improvements included a Trane Tracer building control system, designed to capture key building operating parameters. The control system has become a communications hub used to implement intelligent building services that allow maintenance staff to optimize building performance by obtaining automated real-time reporting on systems performance. The Tracer enables alarm monitoring for their 24/7 data center. Data generated enables staff to more easily maintain building performance and address any minor challenges before they become larger issues.

In recognition of COUNTRY’s commitment to energy and operational efficiency, Trane, a leading global provider of indoor comfort solutions and services and a brand of Ingersoll Rand, is presenting COUNTRY with the ―Energy Efficiency Leader Award.‖

Details of the award presentation:
• COUNTRY Financial will be recognized at an award presentation on April 24 at 1 p.m. at the COUNTRY building, 2 Pine Tree Drive in Arden Hills, Minn.


  • Mitchell J. Farrell, district general manager for Trane, will present the award to COUNTRY representatives, Randy Hagerty, manager of property and facilities for COUNTRY and his business associate.

"We took a phased in, thoughtful approach to improvements that have enabled us to realize savings through each stage of building upgrades," said Randy Hagerty, manager of property and facilities for COUNTRY. "We’re pleased that the reduction in service calls has already shown a significant return on investment, demonstrating improved building performance even during limited staff times."

The improvements represent a major step in transforming the Arden Hills COUNTRY building into a high performance building that links to its business mission. High performance buildings take a whole building approach to performance while creating spaces that are reliable, safe, healthy, comfortable and efficient.

High performance buildings meet specific standards for energy and water consumption, system reliability and uptime, environmental compliance and occupant comfort. All standards are set to deliver established outcomes that help building owners and occupants achieve their business missions.

The multi-tenant building, which houses more than 500 occupants, includes office spaces, a cafeteria, an exercise room and the 24/7 data center. Specific Improvements included:

  • Implementing Trane Intelligent Services (TIS) which combines technology, proprietary analytics and expertise to continuously collect, interpret and act on data from building equipment and controls to