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Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:
This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.
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Best practices, built into our solutions.
Every day, new cyber threats emerge around the world. Although most businesses are quick to devote resources to IT cybersecurity, connected building automation systems often go under-protected or even overlooked altogether. Yet, they are increasingly a target of cyber attacks. The fact is, with the convenience of network-connectivity and remote access come inevitable security threats
At Trane, we help protect you in the following ways:
At Trane, we take cyber threats very seriously by integrating cybersecurity best practices into our entire line-up of building automation systems. Our controls are designed to proactively provide protection against incidents using tools such as encryption, multiple layers of access control and authentication to protect your data. Read below to learn more about some of the compliance standards we have met and certifications our products have earned:
SOC2 Compliance is a 3rd party compliance audit focused on client data security. Trane products (Tracer® SC+, Symbio® 800, Tracer® TU, Tracer® Ensemble®, Trane Intelligence Services®, Trane® Connect®) are SOC2 Compliant. The report describes the Trane controls environment and external audit of Trane controls that meet the AICPA Trust Services Security Criteria.
Learn moreAll Trane controls devices are BTL certified. This means that all the BACnet™ functionality provided in the device has been tested by an independent laboratory and has passed the set of standardized tests.
Learn moreThe Texas Risk and Authorization Management Program (TX-RAMP) is a standardized approach for security assessment, authorization, and continuous monitoring of cloud computing services that process the data of a state agency. Trane’s cloud offerings (Tracer® Ensemble®, Trane® Connect® and Trane Intelligent Services®) are TX-RAMP certified.
Learn moreLearn how we use responsible vulnerability management to better ensure the safety and security of our products and connected solutions, or to report a potential vulnerability.