Skip to content

ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In
  • Looking for Parts?
  • Safety Data Sheets

Select Your Language

Selecting a language changes the language and content on the Trane site.

  • United States English
  • Canada English French
  • Argentina Spanish
  • Mexico Spanish
  • Brazil Portuguese
  • Aruba English
  • Bahamas English
  • Belize English
  • Bermuda English
  • Bolivia Spanish
  • Bonaire English
  • Cayman Islands English
  • Chile Spanish
  • Colombia Spanish
  • Costa Rica Spanish
  • Curacao English
  • Dominican Republic Spanish
  • Ecuador Spanish
  • El Salvador Spanish
  • Grenada English
  • Guadeloupe English
  • Guatemala Spanish
  • Guyana English
  • Haiti English
  • Jamaica English
  • Martinique English
  • Netherland Antilles English
  • Nicaragua Spanish
  • Panama Spanish
  • Paraguay Spanish
  • Peru Spanish
  • Puerto Rico Spanish
  • Saint Lucia English
  • St. Vincent & Grenadines English
  • Suriname English
  • Trinidad & Tobago English
  • Venezuela Spanish
  • Armenia English
  • Austria German
  • Belarus Russian
  • Belgium English
  • Croatia English
  • Czech Republic Czech
  • Denmark English
  • Estonia English
  • Finland English
  • France French
  • Georgia English
  • Germany German
  • Greece Greek
  • Hungary Hungarian
  • Israel English
  • Ireland English
  • Italy Italian
  • Kazakhstan Russian
  • Latvia English
  • Lithuania English
  • The Netherlands Dutch
  • Norway English
  • Poland English
  • Portugal Portuguese
  • Romania English
  • Russia Russian
  • Serbia Russian
  • Slovakia Czech
  • Slovenia English
  • Spain Spanish
  • Sweden English
  • Switzerland French German Italian
  • Turkey Turkish
  • Ukraine English
  • United Kingdom English
  • Azerbaijan Русский
  • Tajikistan Русский
  • Uzbekistan Русский
  • Turkmenistan Русский
  • United Arab Emirates English Arabic
  • Qatar English
  • Kuwait English
  • Egypt English
  • Lebanon English Arabic French
  • Iraq English
  • Jordan English
  • Mainland China Simplified Chinese English
  • Korea, Republic of (South Korea) Korean English
  • Vietnam Vietnamese English
  • India English
  • Australia English
  • Japan Japanese
  • Guam English
  • Thailand Thai English
  • Taiwan Traditional Chinese English
  • Hong Kong SAR English
  • Indonesia English
  • Malaysia English
  • Philippines English
  • Singapore English
  • New Zealand English
Trane Commercial
  • Services
    • Services
    • Decarbonization & Electrification
      • Decarbonization & Electrification
      • Decarbonization Solutions
      • Energy Efficiency Solutions
      • Electrification of Heat Solutions
      • Refrigerant Management Solutions
      • Renewable Energy & DERs
    • Energy Services
      • Energy Services
      • Monitoring & Validation
      • Sustainability & Decarbonization
      • Distributed Energy Resources (DERs) for Resilience
      • Conservation & Optimization
      • Financing & Implementation
      • Infrastructure Renewal
    • Operate, Maintain & Repair
      • Operate, Maintain & Repair
      • Connectivity & Cloud Services
      • HVAC System Management
      • HVAC System Repair
    • Upgrade & Modernize
      • Upgrade & Modernize
      • Building Systems
      • HVAC System Retrofits
      • HVAC Equipment Upgrades
      • Infrastructure Renewal
      • Financing & Implementation
    • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Air Quality
      • Thermal Comfort
      • Our 3-Step Process
      • Lighting
      • Acoustics
      • IAQ Services
  • Products & Systems
    • Products & Systems
    • Chillers
      • Chillers
      • Comprehensive Chilled Water Systems
      • Comprehensive Chiller-Heater Systems
      • Water-Cooled Chillers
      • Air-Cooled Chillers
      • Modular Chillers
      • Chiller Heaters
      • Process Chillers
    • Packaged Units & Split Systems
      • Packaged Units & Split Systems
      • CoolSense® Integrated Outdoor Air Systems
      • Intelligent VAV Systems
      • Zoned Rooftop Systems
      • Rooftop Units
      • Split Systems
      • Self-Contained Units
      • Water Source Heat Pumps
      • Dedicated Outdoor Air Units
    • Heat Pumps
      • Heat Pumps
      • Heat Pumps
      • Air-to-Water Heat Pumps
      • Electrification of Heat
      • Comprehensive Chiller-Heater Systems
    • Controls & Building Automation Systems
      • Controls & Building Automation Systems
      • Controls for Large Buildings & Campuses
      • Controls for Small Buildings
      • Wireless Systems
      • Lighting Solutions
      • Controls Solutions for Light Commercial Contractors
      • Cybersecurity
    • Air Handling
      • Air Handling
      • CoolSense® Integrated Outdoor Air Systems
      • Sensible-Cooling Terminal Unit
      • Terminals
      • VAV (Variable Air Volume) Units
      • Performance Air Handlers
      • Air Handler Accessories
      • Unit Heaters
      • Air Rotation Units
    • Thermal Energy Storage
      • Thermal Energy Storage
      • Thermal Battery Systems
      • Thermal Energy Storage Solutions
    • Design & Analysis Software
      • Design & Analysis Software
      • TRACE® 3D Plus
      • Trane® Design Assist™
      • myPLV®
      • Trane® Select Assist™ (Formerly known as TOPSS™)
      • myC02e™
      • Calculators & Charts
      • View All Design & Analysis Tools
    • Trane Drives
      • Trane Drives
      • TR200 Variable Frequency Drive
  • Training & Support
    • Training & Support
    • Education & Training
      • Education & Training
      • Trane HVAC Education & Training
      • Trane University
      • Trane Education Center
      • Engineers Newsletters & Engineers Newsletters Live!
    • Engineer & Contractor Support
      • Engineer & Contractor Support
      • Engineering Support
      • Contractor Support
    • Financing Support
      • Financing Support
      • Kinetic GPO
      • Anticipation Discount Program
      • Financing
  • Industries
    • Industries
    • Commercial Real Estate
    • Data Centers
    • Food & Beverage
    • Fulfillment Centers
    • Grocery & Supermarkets
    • Healthcare
    • Higher Education
    • High Tech
    • Hospitality
    • Indoor Agriculture
    • Industrial
    • K-12
    • Life Sciences
    • Restaurants
    • Retail Buildings
    • National Accounts
  • About
    • About

    • About Us
    • Contact Us
    • Locate a Sales Office
    • Trane Newsroom
    • Customer Stories
    • Trane Blog
    • Events & Webinars
    • Press Releases
    • Looking for Parts?
    • Safety Data Sheets
      • North America

      • United States English
      • Canada English French
      • Latin America

      • Argentina Spanish
      • Mexico Spanish
      • Brazil Portuguese
      • Aruba English
      • Bahamas English
      • Belize English
      • Bermuda English
      • Bolivia Spanish
      • Bonaire English
      • Cayman Islands English
      • Chile Spanish
      • Colombia Spanish
      • Costa Rica Spanish
      • Curacao English
      • Dominican Republic Spanish
      • Ecuador Spanish
      • El Salvador Spanish
      • Grenada English
      • Guadeloupe English
      • Guatemala Spanish
      • Guyana English
      • Haiti English
      • Jamaica English
      • Martinique English
      • Netherland Antilles English
      • Nicaragua Spanish
      • Panama Spanish
      • Paraguay Spanish
      • Peru Spanish
      • Puerto Rico Spanish
      • Saint Lucia English
      • St. Vincent & Grenadines English
      • Suriname English
      • Trinidad & Tobago English
      • Venezuela Spanish
      • Europe

      • Armenia English
      • Austria German
      • Belarus Russian
      • Belgium English
      • Croatia English
      • Czech Republic Czech
      • Denmark English
      • Estonia English
      • Finland English
      • France French
      • Georgia English
      • Germany German
      • Greece Greek
      • Hungary Hungarian
      • Israel English
      • Ireland English
      • Italy Italian
      • Kazakhstan Russian
      • Latvia English
      • Lithuania English
      • The Netherlands Dutch
      • Norway English
      • Poland English
      • Portugal Portuguese
      • Romania English
      • Russia Russian
      • Serbia Russian
      • Slovakia Czech
      • Slovenia English
      • Spain Spanish
      • Sweden English
      • Switzerland French German Italian
      • Turkey Turkish
      • Ukraine English
      • United Kingdom English
      • Azerbaijan Русский
      • Tajikistan Русский
      • Uzbekistan Русский
      • Turkmenistan Русский
      • Middle East

      • United Arab Emirates English Arabic
      • Qatar English
      • Kuwait English
      • Egypt English
      • Lebanon English Arabic French
      • Iraq English
      • Jordan English
      • Asia Pacific

      • Mainland China Simplified Chinese English
      • Korea, Republic of (South Korea) Korean English
      • Vietnam Vietnamese English
      • India English
      • Australia English
      • Japan Japanese
      • Guam English
      • Thailand Thai English
      • Taiwan Traditional Chinese English
      • Hong Kong SAR English
      • Indonesia English
      • Malaysia English
      • Philippines English
      • Singapore English
      • New Zealand English
  • Decarbonization & Electrification
  • Energy Services
  • Operate, Maintain & Repair
  • Upgrade & Modernize
  • Indoor Environmental Quality (IEQ) Solutions
  • Decarbonization Solutions
    Decarbonization Solutions
  • Energy Efficiency Solutions
    Energy Efficiency Solutions
  • Electrification of Heat Solutions
    Electrification of Heat Solutions
  • Refrigerant Management Solutions
    Refrigerant Management Solutions
  • Renewable Energy & DERs
    Renewable Energy & DERs
More Decarbonization & Electrification
  • Monitoring & Validation
    Monitoring & Validation
  • Sustainability & Decarbonization
    Sustainability & Decarbonization
  • Distributed Energy Resources (DERs) for Resilience
    Distributed Energy Resources (DERs) for Resilience
  • Conservation & Optimization
    Conservation & Optimization
  • Financing & Implementation
    Financing & Implementation
  • Infrastructure Renewal
    Infrastructure Renewal
More Energy Services
  • Connectivity & Cloud Services
    Connectivity & Cloud Services
  • HVAC System Management
    HVAC System Management
  • HVAC System Repair
    HVAC System Repair
More Operate, Maintain & Repair
  • Building Systems
    Building Systems
  • HVAC System Retrofits
    HVAC System Retrofits
  • HVAC Equipment Upgrades
    HVAC Equipment Upgrades
  • Infrastructure Renewal
    Infrastructure Renewal
  • Financing & Implementation
    Financing & Implementation
More Upgrade & Modernize
  • Indoor Air Quality
    Indoor Air Quality
  • Thermal Comfort
    Thermal Comfort
  • Our 3-Step Process
    Our 3-Step Process
  • Lighting
    Lighting
  • Acoustics
    Acoustics
  • IAQ Services
    IAQ Services
Learn More About IEQ Solutions
  • Chillers
  • Packaged Units & Split Systems
  • Heat Pumps
  • Controls & Building Automation Systems
  • Air Handling
  • Thermal Energy Storage
  • Design & Analysis Software
  • Trane Drives
  • Comprehensive Chilled Water Systems
    Comprehensive Chilled Water Systems
  • Comprehensive Chiller-Heater Systems
    Comprehensive Chiller-Heater Systems
  • Water-Cooled Chillers
    Water-Cooled Chillers
  • Air-Cooled Chillers
    Air-Cooled Chillers
  • Modular Chillers
    Modular Chillers
  • Chiller Heaters
    Chiller Heaters
  • process chillers
    Process Chillers
More on Chillers
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Intelligent VAV Systems
    Intelligent VAV Systems
  • Zoned Rooftop Systems
    Zoned Rooftop Systems
  • Rooftop Units
    Rooftop Units
  • Split Systems
    Split Systems
  • Self-Contained Units
    Self-Contained Units
  • Water Source Heat Pumps
    Water Source Heat Pumps
  • Dedicated Outdoor Air Units
    Dedicated Outdoor Air Units
More on Packaged Units & Split Systems
  • Heat Pumps
    Heat Pumps
  • Air-to-Water Heat Pumps
    Air-to-Water Heat Pumps
  • Electrification of Heat
    Electrification of Heat
  • Comprehensive Chiller-Heater Systems
  • Controls for Large Buildings & Campuses
    Controls for Large Buildings & Campuses
  • Controls for Small Buildings
    Controls for Small Buildings
  • Wireless Systems
    Wireless Systems
  • Lighting Solutions
    Lighting Solutions
  • Controls Solutions for Light Commercial Contractors
    Controls Solutions for Light Commercial Contractors
  • Cybersecurity
    Cybersecurity
More on Building Automation & Management Systems
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Sensible-Cooling Terminal Unit
    Sensible-Cooling Terminal Unit
  • Terminals
    Terminals
  • VAV (Variable Air Volume) Units
    VAV (Variable Air Volume) Units
  • Performance Air Handlers
    Performance Air Handlers
  • Air Handler Accessories
    Air Handler Accessories
  • Unit Heaters
    Unit Heaters
  • Air Rotation Units
    Air Rotation Units
More on Air Handling
  • Thermal Battery Systems
    Thermal Battery Systems
  • Thermal Energy Storage Solutions
    Thermal Energy Storage Solutions
More on Thermal Energy Storage
  • TRACE® 3D Plus
    TRACE® 3D Plus
  • Trane® Design Assist™
    Trane® Design Assist™
  • myPLV®
    myPLV®
  • Trane® Select Assist™ (Formerly known as TOPSS™)
    Trane® Select Assist™ (Formerly known as TOPSS™)
  • myC02e™
    myC02e™
  • Calculators & Charts
    Calculators & Charts
  • View All Design & Analysis Tools
    View All Design & Analysis Tools
More on Design & Analysis Software
  • TR200 Variable Frequency Drive
    TR200 Variable Frequency Drive
View Variable Frequency Drives
  • Education & Training
  • Engineer & Contractor Support
  • Financing Support
  • Trane HVAC Education & Training
    Trane HVAC Education & Training
  • Trane University
    Trane University
  • Trane Education Center
    Trane Education Center
  • Engineers Newsletters & Engineers Newsletters Live!
    Engineers Newsletters & Engineers Newsletters Live!
See All Education & Training
  • Engineering Support
    Engineering Support
  • Contractor Support
    Contractor Support
  • Kinetic GPO
    Kinetic GPO
  • Anticipation Discount Program
    Anticipation Discount Program
  • financing
    Financing
View All Customer Stories

Commercial Real Estate Data Centers Food & Beverage Fulfillment Centers Grocery & Supermarkets Healthcare Higher Education High Tech
Hospitality Indoor Agriculture Industrial K-12 Life Sciences Restaurants Retail Buildings National Accounts
Industry Hot Topics at the ASHRAE 2024 Winter Conference

Discover which experts from Trane will be presenting and what topics they will cover at the upcoming ASHRAE Winter Conference and AHR Expo

About Us Contact Us Locate a Sales Office
Trane Newsroom Customer Stories Trane Blog Events & Webinars Press Releases

CONTACT A TRANE EXPERT

Find Your Trane Rep
Retail_1up_1.jpg

Customer Story

Customized Energy Management Solution Reduces Retailer’s Energy Costs 20 Percent

Collaboration with a national retailer leads to the development of a customized tool to integrate data and provide tailored building management across 600 locations, generating 20% energy and $5 million cost reduction annually.

Industry: Retail

Products Used: Building Management Systems

Topic: Innovation, Cost-Saving

  • 600 retail locations
  • 20% annual energy reduction
  • $5 million annual cost savings

Challenge

Leaders at a national retail company needed a way to manage multiple vendors and HVAC system brands and integrate accompanying data. Unfortunately, because a traditional enterprise management system doesn’t work across multiple HVAC system brands, it wouldn’t meet their needs. They needed a way to manage “brand discordant” HVAC solutions to achieve their energy reduction goals.

Solution

Retail leaders turned to Trane based on a proven track record of successful projects and a longstanding relationship with its energy experts who had managed hundreds of the retailer’s large multi-level stores for nearly 20 years.

Customized Enterprise Management Strategy

To help the retailer overcome its current enterprise management challenges — self-dubbed “vendor chaos” — the Trane team proposed developing a customized portfolio management tool (PMT) that could integrate data from multiple brands of controls and equipment into one central platform.

The proposed customized platform would tap internal and external sources to provide tailored building management for each location based on factors as diverse as store- and personnel-specific scheduling, the local weather forecast and use of energy demand response which curtails energy usage at the energy provider’s request.

The retailer liked the idea and asked the Trane team to make it happen. The Trane team used a “full court press” to engineer the customized PMT with demonstrated return on investment (ROI) in savings and rebates. They created a framework for analytics, alarm management, schedule automation, corporate set point standards and reporting.

The Trane team also led a collaborative service and maintenance effort working with existing vendors and the customer’s internal energy group. The Trane team worked with this vendor group to tap the targeted data that would help effectively manage building performance. Once developed, the new PMT was “road tested” using that data, and it demonstrated strong performance. The PMT successfully integrated multiple brands of controls and equipment into a central platform with 24/7 remote and onsite visibility shared with the customer and Trane.

“We believe it to be the first of its kind. The portfolio management tool (PMT) really demonstrates the power of data and how, when properly leveraged, it can truly optimize energy-saving building performance across an enterprise.”

John DuBay Trane Key Account Program Manager

Examples of data incorporated into the PMT include:

  • CO2 sensors optimize ventilation based on actual occupancy, rather than a constant schedule.
  • Information streamed from local weather stations automates free cooling and economizing modes which means using natural cooling instead of mechanical conditioning.
  • Astronomical tables are used to drive exterior signage and lighting based on sunrise, sunset and daylength. In some instances, they can even be used to control nighttime economizing and daytime cooling and heating.
  • As-needed system scheduling integrates with company software for point of sale, employee scheduling, store hours, special events and department hours.
  • Collaboration with electric utilities through energy aggregators enabling the demand response program 
  • Digital detection of energy-wasting problems helps to reduce the cost consequences by initiating service and maintenance sooner.
  • Technology-enabled building performance data is used to optimize facility operation.
  • Multi-vendor controls and communications protocols enable normalized energy management across the enterprise.

“It was exciting to be able to develop a brand-agnostic portfolio management tool that aligned the vendor chaos into a coherent, powerful data stream,” said Trane Key Account Program Manager, John DuBay. “We believe it to be the first of its kind. The PMT really demonstrates the power of data and how, when properly leveraged, it can truly optimize energy-saving building performance across an enterprise.”

Results

The collaborative energy management undertaking with Trane proved a game changer for the retailer, driving significant savings. Tested across 600 retail locations, the PMT is generating up to a 20 percent energy reduction from baseline each year, saving $5 million annually across the enterprise.

Other benefits of the PMT include:

  • Better real-time data has driven proactive repairs/replacements and streamlined work order management
  • Alarm management capabilities have also resulted in proactive repairs and replacements helping to reduce labor costs and carbon-generating truck rolls
  • The retailer also received ENERGY STAR® certification and won an Environmental Protection Agency award for its environmental performance due in large part to the energy-saving improvements driven by the PMT

The retailer and the Trane team continue to regularly collaborate, identifying new ways to optimize and expand the open-platform PMT and other assets and resources. “Energy management isn’t one and done,” said DuBay. “It requires ongoing attention. This retailer understands that challenge, and our joint efforts enable us to truly excel at resolving it – repeatedly.”

“Energy management isn’t one and done. It requires ongoing attention. This retailer understands that challenge, and our joint efforts enable us to truly excel at resolving it – repeatedly.”

John DuBay Trane Key Account Program Manager
Explore Retail Building Solutions
  • Trane Rental Services
    Enhancing Your Value with Trane Rental Services: A Guide for Contractors

    Enhance your services with Trane Rental: 24/7 support, custom engineering, and reliable equipment to exceed customer expectations and build trust.

  • Industrial area of the city, harmful emissions into the atmosphere.
    Navigating Rising Energy Costs from PJM Interconnection’s Capacity Auction

    Learn about the PJM Capacity Auction including key information, timelines, and strategies to mitigate rising energy costs.

  • Cold Storage Rental
    6 Ways Cold Storage Rentals Improve Efficiency

    Discover how a refrigerated container rental enhances energy efficiency, reduces costs, and ensures reliable storage for your temperature-sensitive goods.

  • Trane Services
  • Products and Systems
  • Education & Training
  • Newsroom
  • About Us
  • Contact Us
  • Indoor Environmental Quality
  • Locate a Sales Office
  • Engineering Support
  • Contractor Support
  • Careers
  • Environmental Compliance
  • Quality
  • Ethical Business Conduct
  • Supplier Terms
  • Facebook
  • LinkedIn
  • YouTube

Privacy Policy  |   Terms of Use

All trademarks referenced are the trademarks of their respective owners.

© 2024 Trane. All Rights Reserved.

Trane Technologies