Tenant Services™ & Work Order Management

Connecting people and buildings so you can work the way you want to.

Give your tenants more control over the spaces they occupy. Establish easier, more automated work order processes. Manage more within your building management system.

Other facility management solutions stand-alone, detached from HVAC, lighting, security, and other building technologies. Trane® Tenant Services™ and Work Order Management integrate seamlessly with your building automation system (BAS). It’s an innovative, connected solution that helps everyone collaborate easier and work more productively.


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Tenant Services™

Why is your building operating and consuming energy when no one is there? Building use has become far more dynamic, and it’s time for technology to catch up. Empower your occupants to run the systems they need when they need them, and then bill them fairly, all with Tenant Services.

  • Serves as a scheduling tool for buildings with fluctuating occupancy and new hybrid work environments
  • Gives tenants direct, 24-hour comfort control in specific building areas
  • Ties tenant requests directly to building controls for enhanced energy management
  • Tracks and bills for after-hours building and energy use

Work Order Management

Most work order management software does little to help you address maintenance more proactively. Ours is the exception. Trane Work Order Management collects corrective and preventive work orders and makes them easy to schedule, prioritize and track—all within the familiar Tracer® Ensemble® interface.

  • Simplifies setup: Anything in the BAS—systems, equipment, users, and more—is automatically discovered and normalized
  • Trigger preventative maintenance on a schedule—or even better—equipment run time
  • Generates work orders automatically from BAS alarms
  • Convenience from anywhere: Tenants can enter requests on their phone or laptop when they need to
  • Provides an easy admin interface for assigning tasks and tracking progress

Introducing Trane® Tenant Services™ and Work Order Management