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Glossary

SOC 2

Learn what SOC 2 compliance means and how it relates to commercial HVAC and smart building solutions.

Closeup of male hands using modern digital tablet at night outdoor, technology and social networking concept, hipster guy typing on touch screen of portable computer, bokeh light in blurred background

Quick Facts

Products
Smart Building Solutions • Cybersecurity
Topics
Smart Buildings
Closeup of male hands using modern digital tablet at night outdoor, technology and social networking concept, hipster guy typing on touch screen of portable computer, bokeh light in blurred background

What Is SOC 2?

SOC 2 (System and Organization Controls 2) is a compliance standard that specifies how organizations should manage customer data and related systems. The SOC 2 standards are based on the Trust Services Criteria (TSC) set forth in TSP section 100 2017, a set of principles and controls developed by the American Institute of Certified Public Accountants (AICPA). The five AICPA’s 2017 Trust Services Criteria are Security, Availability, Processing Integrity, Confidentiality, and Privacy (inclusive of March 2020 updates). 

SOC 2 Compliance vs SOC 2 Certification

SOC 2 standards are designed for service organizations, such as cloud providers, software as a service (SaaS) vendors, and other organizations that provide web-based services. While some may refer to SOC 2 certification, it is more accurate to call the process of gaining compliance a SOC 2 attestation. SOC 2 audits are conducted by licensed CPAs based on standards set by the AICPA, but there's no certifying body or official certification. To get a SOC 2 report, you must undergo an audit by a third-party auditor, either a CPA or a firm certified by the American Institute of Certified Public Accountants (AICPA), who will evaluate your security posture to determine if your policies, processes, and controls meet SOC 2 compliance requirements.

SOC 2 audits are based on five Trust Services Criteria: Security, Availability, Confidentiality, Processing Integrity, and Privacy, which guide how a company must manage its systems, data, and operations to meet modern security expectations. Only the security criterion is mandatory, while the other four are optional and selected based on your organization's services and commitments.

The AICPA TSC provide guidelines to structure each audit and offer focus points to help companies implement controls. Every business will need to decide which controls they'll need to bring their systems into compliance with SOC 2 standards.

Why SOC 2 Compliance Is Important for Commercial HVAC

Integrating smart HVAC solutions into your facility should never introduce cyber vulnerabilities. Prioritizing a vendor that understands and adheres to SOC 2 is crucial for several reasons:

  • Verified security protocols: Receiving a SOC 2 attestation report requires a rigorous, independent audit. It provides third-party proof that an HVAC provider's data management and security protocols actually work as promised.
  • Network risk mitigation: Hackers often look for vulnerable connected devices to gain access to broader corporate networks. Maintaining SOC 2 compliance ensures that your HVAC partner has the operational safeguards, firewalls, and intrusion detection and protection systems in place to prevent unauthorized access.
  • IT and facility alignment: Bridging the gap between facilities management and IT can be challenging. Bringing a SOC 2-audited HVAC control system to the table gives your IT department peace of mind, smoothing the approval process for new building upgrades.

Resources for SOC 2

  • Cybersecurity: Best practices, built into our solutions.
  • Revolutionize Operations with Integrated Digital Building Solutions

Trane Commercial HVAC is committed to providing industry-leading, secure building controls. By ensuring your HVAC systems adhere to stringent cybersecurity and data protection frameworks, you can confidently optimize your building's performance while keeping your digital infrastructure safe. Contact your local Trane representative to learn more.

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