ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In

Tracer® Concierge®

concierge pt 2 - 1

Tracer® Concierge®

Building automation can be both practical and affordable for small- and mid-sized commercial buildings. We’ve packed lot of power into this unique, simplified BAS software solution that anyone can use. Tracer Concierge System optimizes system performance with Trane’s unequalled Factory-Engineered Applications and an intuitive user interface. 


This innovative solution gives contractors a straightforward way to introduce BAS comfort and efficiency advantages to their customers—and gain a competitive edge.

Contact Your Local Trane Expert

Bring Tracer SC+ Building Automation to Smaller Buildings

Tracer Concierge delivers top-to-bottom, integrated control over single- and multiple-zone rooftop and split systems, exhaust fans, indoor air quality, lighting and more. Factory programming brings the pro-level powerhouse of Tracer SC+ System Applications to smaller commercial buildings.

Factory-programming covers system overrides, temperature setpoint changes, daily monitoring alerts, and various scheduling options. 


Hey Contractors! Are you looking for more Trane resources and assistance—including installation and start-up support and a complete list of Trane systems and solutions? Visit our new Light Commercial Help Center.

Explore Trane Solutions that can take your Concierge System further.

Air-Fi® Wireless Solution for Concierge

Air-Fi Wireless is Trane’s solution for secure and dependable wireless BAS communication. Better comfort begins by reading the room with multi-sensing, mount-anywhere, move-easily wireless sensors. Air-Fi Wireless provides installation flexibility and enhanced network reliability. 

  • No wires in the walls means easier sensor installation and relocation. Faster project completion means reduced labor costs and more profitable projects. 
  • Proven and powerful sensing capabilities. Install the most reliable wireless BAS communication network possible for the Tracer Concierge system. 

Tracer Concierge® for Trane® / Mitsubishi Electric CITY MULTI® VRF

Tracer Concierge system supports Trane® / Mitsubishi Electric CITY MULTI VRF. Full BAS functionality brings practical ease to VRF system control. 

  • Tracer Concierge enables full building connectivity to automate comfort and efficiency in new and existing buildings that have a mix of VRF and airside systems. 

  • Easy contractor installation, easy end-user operation. Enhance light commercial VRF projects with enterprise-like command for optimized performance. 

Complete the System with Compatible Trane HVAC Equipment

Product Literature & Resources