Registration
Browse current course schedules anytime at Trane.com/traneuniversity.
To register for training, please set up an individual account for
each registrant on Trane.com/tec. Then you can search and select the
class(es) you need. See our FAQ section for step by step instructions.
Note: Trane reserves the right to reject any training course enrollment.
Contact Us
Email: traneuniversity@trane.com
Department Line: (855)803-3563; outside of US call 1+(651)407-4022
Payment
Payment can be made by:
• Major credit card (preferred method)
• Purchase order (PO number must be provided when enrolling)
Email Confirmation
The Trane Education Center will email a confirmation at the address
you provide in your online profile. You may receive a second
confirmation email if the course had not confirmed (hit the minimum
number of students) when you registered. This confirmation email
provides a link for information on travel accommodations. If you don’t
get an enrollment confirmation, please check your junk mail or make
sure Trane Education Center is recognized as a valid sender by your
email client. Call us at 855-803-3563 if you have questions.
Cancellation Policy
You may cancel a registration up to 14 days before the course start
date without penalty. Any cancellation made after that is subject to
full tuition cost (student substitutions are allowed). If you do not
cancel and do not come to class, you are considered a no-show.
All no-show participants will be charged full tuition (including
Trane Employees).
Trane University reserves the right to cancel any class. We will
notify you of class cancellation on or before 14 days prior to the
class start date. We are not responsible for any travel costs related
to a class cancellation.
International Students
The technical seminars offered by Trane University are fast paced
and conducted in English. Therefore, to receive the full benefit from
the training, it is essential that the student speak, read, and
understand spoken English competently, including technical terms.
Customers located outside the U.S. must enroll through the Trane
office in their region. Approval is required by the local Trane Office
in writing before registration can be completed. Any registration that
has been approved must be completed with a credit card payment only.
Trane also requires all international students to complete a
Business Visa Form, to be submitted to the Trane Global Immigration
Services team.
Course locations
• Building Systems and Controls Courses: Trane, St. Paul, Minnesota*
• Technical Service Training Courses: Trane, La Crosse, Wisconsin*
• Regional and Private Classes: Local Trane Sales Offices
Some Technical Service Training courses can be customized at your
request and conducted at a Trane sales office or at your site. Call
855-803-3563 to discuss
your training needs.
*Except where noted in course description
Hotel and Food Information
Hotel recommendations are given for each course. Students are
responsible for making their own travel arrangements. Our travel
partner, BCD Travel, is a resource for all students to receive
discounted rates at our preferred hotels. Contact information for BCD
Travel is provided on our travel information page for each class.
For St. Paul and La Crosse class locations: the preferred hotels
provide transportation to and from class each day.
Trane provides lunches for full day class sessions. Please indicate
any dietary restrictions in the Trane Education Center profile.
