ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Tracer® Synchrony®


Tracer® Synchrony®

Trane’s Tracer SC+ building automation platform is a powerful tool and Tracer Synchrony brings it to life. As the standard BAS software, Synchrony keeps the full potential of Tracer SC+ readily available, even as employees come and go. The modern, intuitive interface is so easy to use, professional facility managers and technicians will be able to master its capabilities—no training required.

Synchrony simplifies command over Tracer® SC+ for better control over comfort and energy efficiency. It streamlines complicated tasks into a few easy clicks. New and experienced operators will find they can do more to maintain high performing buildings than ever before. 

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    Standardized equipment graphics animate real-time system status, showing moving system components. Tracer Synchrony looks and works the same in every building.

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    Consistency is great, but buildings can have unique needs. Synchrony adapts. Most fine-tuning is an easy do-it-yourself job. Instant online support helps if tasks get more complicated.

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    Your BAS is always just one tap away. Tracer Synchrony is accessible through any web browser. Use your smart phone to securely log into the BAS Operator Suite Mobile App.

Easy to Understand. Easy to Use.

Tracer Synchrony makes it incredibly easy to leverage Tracer SC+ building automation to increase tenant comfort and optimize energy efficiency. Facility and application summary pages, interactive building floorplans, and graphic dashboards simplify the way users interact with complicated systems. It all leads to operational cost savings and a stronger bottom line.

  • Customizable navigation tree provides quick access to high-use features
  • Integrates control and insight HVAC, lighting and other equipment brands 
  • Standard, animated 3D equipment graphics simplify use
  • Historical data, alarming, and applications are visible in one place
  • Collects archival data automatically for equipment and applications
  • Trends and tracks data points at the equipment level or system-wide

Accessible Anywhere

Access building automation functionality from the mobile devices you use every day. View and use Tracer Synchrony on your PC, tablet or smartphone. Monitor and manage system performance without a dedicated computer. Synchrony puts building automation at your fingertips by providing simple, secure, remote access.

  • Tracer Synchrony supports the most popular web browsers and devices
  • Trane Connect Remote Access provides built-in IT approved security for remote access
  • See consistent, intuitive interfaces no matter how you access it

Optimizes System Performance

Tracer System Applications drive performance automatically. Before any Tracer SC+ building automation system ships to the customer site, our system experts program the most critical functions. These pre-engineered applications, including VAS, Area Control, Trim and Respond, and Chiller Plant Control, embed Trane’s deep system knowledge into your building’s performance.

  • Factory-engineered applications are fully documented
  • Professional programming improves quality
  • Applications can be adjusted to meet unique project or owner requirements 

Elevate your experience with a graphics refresh.

Running an older version of Tracer SC+? Give it a lift with new, modern graphics. See the difference.







Request More Information on a Graphics Refresh

Product Literature

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