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Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
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Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

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Charlotte Trane

Commercial Service & Sales

4501 S. Tryon Street
Charlotte, North Carolina 28217
Get Directions

(704) 525-9600 (704) 525-9600

Office Hours

Monday - Friday:  8am - 5pm EST

Saturday - Sunday:  Closed

Our mailing address is:  P.O. Box 240605, Charlotte, NC 28224

Trust our local team in Charlotte to deliver the right solutions.  Our capabilities include commercial HVAC:

  • Indoor Air Quality
  • Energy Services and Solutions
  • Contracting
  • Controls and Building Automation
  • Repairs and Maintenance
  • Systems
  • Rentals

We take a creative approach to every project, treating each project uniquely so we can collaborate to understand objectives and goals.  Trane delivers outcomes - we start from the beginning and follow the process through.  Plus, we always keep sustainability and energy efficiencies top of mind.


View Trane's Product Line Card

View Charlotte's Affiliated Products

Need Service? Fill out our online service request form. 

Contact Us

We'll usually respond to your request within one business day. If this is an emergency, please call at the number below.

Call us at (704) 525-9600

See what our Charlotte customers are saying...

Bank of America Stadium

The project increased reliability and capacity, keeping players and fans comfortable during Carolina Panthers games, while improving efficiency and reducing energy consumption.

Fan comfort can go hand-in-hand with efforts to reduce the stadium's energy use.

Scott Paul Vice President, Stadium Operations

Check out some of our solutions

VRF and Ductless Systems

VRF and Ductless systems deliver outstanding energy efficiency and precise comfort controls for any commercial application. Ideal for both modern and older structures of virtually all shapes, sizes and uses.

Precedent Unit

Dedicated Local LCUR Team

Trane has a local dedicated team of Light Commercial Unitary Replacement experts. Available inventory, fast quotes, quick replacement.

For a quick quote, email, call 1.855.675.1561 or click below.

Rental Unit

Trane Rental Services

Trane provides safe and efficient solutions for planned and unplanned events. Trane Rental Services is locally available for your short and long-term needs 24/7/365.

Call us any time! 1.855.408.2921


Local Training Classes in Charlotte

Meet Our Charlotte Leadership Team

Our people work together to enhance the quality and comfort of air in homes and buildings

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    Mike Tanksley

    Greater Charlotte Area General Manager

    Charlotte NC

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    A.J. Drury

    Controls Contracting Leader

    Charlotte NC

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    Kenny Cochrane

    Turnkey Contracting Leader

    Charlotte NC

  • sat-jones-marlon-180x180.png

    Marlon Jones

    Area Service Leader

    Charlotte NC

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    Scott Horne

    Equipment Fulfillment Leader

    Charlotte NC

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    Kris Manning

    Rental Sales Specialist

    Charlotte NC

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    Larry Cummings

    Regional Comprehensive Solutions and PACT™ Sales Leader

    Southern Atlantic Region

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    Shawn Kelley

    Regional Comprehensive Solutions and PACT™ Operations Leader

    Southern Atlantic Region

Efficiency and Reliability...Today and Into the Future

Trane Services

Through a consultative approach, we solve complex operations and energy challenges. We pair data with building and equipment expertise to deliver outcomes that unlock possibilities for businesses, communities and schools.

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Wellsphere is Trane's holistic approach to building wellness. It's a multi-disciplinary collective of experts using world-class technologies and services to improve the viability of your building by helping optimize the well-being of the people inside it.

Learn About Wellsphere


Trane's decarbonization solutions combine our equipment, controls and services to achieve the goals you set. If you are just getting started or want to take advantage of the work you have already done, we can develop a plan to reach your targets.

Start Decarbonizing

Read the Latest

Successful group of male and female business analytics analyzing strategy for startup project during collaborating indoors, positive smiling colleagues enjoying cooperating near office desktop


How to Absorb a New Standard: ASHRAE® 241 and More
COVID-19 brought Indoor Air Quality (IAQ) to the forefront, yet the lack of established standards caused confusion and ineffective measures taken. ASHRAE stepped in, releasing Standard 241 to provide comprehensive guidance on ventilation and IAQ, optimizing indoor environments and reducing disease transmission.