Skip to content
Select Your Language

Selecting a language changes the language and content on the Trane site.

  • United States English
  • Canada English French
  • Argentina Spanish
  • Mexico Spanish
  • Brazil Portuguese
  • Aruba English
  • Bahamas English
  • Belize English
  • Bermuda English
  • Bolivia Spanish
  • Bonaire English
  • Chile Spanish
  • Colombia Spanish
  • Costa Rica Spanish
  • Dominican Republic Spanish
  • Ecuador Spanish
  • El Salvador Spanish
  • Grenada English
  • Guadeloupe English
  • Guatemala Spanish
  • Guyana English
  • Haiti English
  • Jamaica English
  • Martinique English
  • Netherland Antilles English
  • Nicaragua Spanish
  • Panama Spanish
  • Paraguay Spanish
  • Peru Spanish
  • Puerto Rico Spanish
  • Saint Lucia English
  • St. Vincent & Grenadines English
  • Suriname English
  • Trinidad & Tobago English
  • Venezuela Spanish
  • Armenia English
  • Austria German
  • Azerbaijan English
  • Belgium French Dutch English
  • Croatia Croatian
  • Czech Republic Czech
  • Denmark English
  • Estonia English
  • Finland English
  • France French
  • Georgia English
  • Germany German
  • Greece Greek
  • Hungary Hungarian
  • Israel English Hebrew
  • Ireland English
  • Italy Italian
  • Kazakhstan English
  • Kyrgyzstan Russian
  • Latvia English
  • Lithuania English
  • Luxembourg French German
  • The Netherlands Dutch
  • Norway English
  • Poland Polish
  • Portugal Portuguese
  • Romania Romanian
  • Serbia English
  • Slovakia Czech
  • Slovenia English
  • Spain Spanish
  • Sweden Swedish
  • Switzerland French German Italian
  • Turkey Turkish
  • Ukraine English
  • United Kingdom English
  • Tajikistan Russian
  • Turkmenistan Russian
  • Uzbekistan Russian
  • United Arab Emirates English
  • Qatar English
  • Kuwait English
  • Egypt English
  • Lebanon English
  • China Simplified Chinese English
  • Korea, Republic of (South Korea) Korean English
  • Vietnam Vietnamese English
  • India English
  • Australia English
  • Japan Japanese
  • Guam English
  • Thailand Thai English
  • Taiwan Traditional Chinese English
  • Hong Kong SAR English
  • Indonesia English
  • Malaysia English
  • Philippines English
  • Singapore English
  • New Zealand English

ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In
Trane Commercial
  • Products
    • Products

    • Air Handling
      • Air Handling
      • Air Handlers for Data Centers
      • Air Rotation Units
      • Terminal Units
      • Performance Air Handlers
      • Terminal Units
      • Unit Heaters
      • Variable-Air-Volume Units
    • Chillers
      • Chillers
      • Air-Cooled Chillers
      • Chiller Heaters
      • Modular Chillers
      • Process Chillers
      • Water-Cooled Chillers
    • Design & Analysis Software
      • Design & Analysis Software
      • TRACE®
      • Trane® Design Assist™
      • myC02e™
      • myPLV®
      • Trane® Select Assist™
      • System Analyzer
    • Heat Pumps
      • Heat Pumps
      • Heat Pump Chillers
      • Domestic Hot Water Heat Pump
    • Liquid Cooling Systems
      • Liquid Cooling Systems
      • Coolant Distribution Unit (CDU)
    • Packaged Units & Split Systems
      • Packaged Units & Split Systems
      • Dedicated Outdoor Air Units
      • Rooftop Units
      • Self-Contained Units
      • Split Systems
      • Water Source Heat Pumps
    • Thermal Energy Storage
      • Thermal Energy Storage
      • Thermal Battery Systems
      • Thermal Energy Storage Solutions
    • Trane Drives
      • Trane Drives
      • TR200 Variable Frequency Drive
    • Smart Buildings
      • Smart Buildings
      • AI Solutions
      • Building Control Solutions
      • Cybersecurity
      • Digital Technology
      • Equipment Controls
      • Systems Integration
    • VRF & Ductless Solutions
      • VRF & Ductless Solutions
      • N-Gen CITY MULTI VRF
      • HVRF
      • Mini-Splits
    • Systems
      • Systems
      • Comprehensive Heat Pump Chiller Systems
      • CoolSense Systems
      • Comprehensive Chilled Water Systems
      • Intelligent VAV Systems
      • Thermal Battery Systems
      • Zoned Rooftop Systems
      • Geothermal Systems
      • Indoor Agriculture System
      • VRF Systems
  • Services
    • Services

    • Optimization
      • Optimization
      • Energy Efficiency
      • Controls Upgrades
      • HVAC Upgrades
    • Repair & Maintain
      • Repair & Maintain
      • Controls System Maintenance
      • HVAC Maintenance
      • HVAC System Repair
      • Warranty
    • Rentals
      • Rentals
      • Contingency Planning
      • Emergency Response
      • Planned Maintenance
    • Sustainability & Resiliency
      • Sustainability & Resiliency
      • Decarbonization Solutions
      • Resiliency Solutions
    • Whole Building Solutions
      • Whole Building Solutions
      • Building Modernization
      • Energy Services
  • Support
    • Support

    • Financing
      • Financing
      • Anticipation Discount Program
      • Financial Services
    • Incentives
    • Regulations
      • Regulations
      • Building Performance Standards
    • Utilities
      • Utilities
      • Rebate Finder
      • Utility Credentials
      • BIM Library
      • Software Downloads
      • Document Finder
      • Trane C.D.S. Software Support
  • Education & Training
    • Education & Training

    • Training
      • Training
      • Trane University
      • Trane Education Center
      • Design & Analysis Tools Training
      • Engineers Newsletters & Engineers Newsletters Live!
    • Roles
      • Roles
      • Engineers
      • Contractors
      • Facility Managers
  • Industries
    • Industries

    • Commercial Real Estate
    • Data Centers
    • Federal Government
    • Healthcare
    • Higher Education
    • High Tech
    • Industrial
    • K-12
    • Local & State Government
    • National Accounts
  • About
    • About

    • About Us
    • Contact Us
    • Locate a Sales Office
    • Trane Newsroom
    • Customer Stories
    • Trane Blog
    • Events & Webinars
    • Press Releases
    • Glossary
    • ComfortSite Login
    • Trane Connect
      • North America

      • United States English
      • Canada English French
      • Latin America

      • Argentina Spanish
      • Mexico Spanish
      • Brazil Portuguese
      • Aruba English
      • Bahamas English
      • Belize English
      • Bermuda English
      • Bolivia Spanish
      • Bonaire English
      • Chile Spanish
      • Colombia Spanish
      • Costa Rica Spanish
      • Dominican Republic Spanish
      • Ecuador Spanish
      • El Salvador Spanish
      • Grenada English
      • Guadeloupe English
      • Guatemala Spanish
      • Guyana English
      • Haiti English
      • Jamaica English
      • Martinique English
      • Netherland Antilles English
      • Nicaragua Spanish
      • Panama Spanish
      • Paraguay Spanish
      • Peru Spanish
      • Puerto Rico Spanish
      • Saint Lucia English
      • St. Vincent & Grenadines English
      • Suriname English
      • Trinidad & Tobago English
      • Venezuela Spanish
      • Europe

      • Armenia English
      • Austria German
      • Azerbaijan English
      • Belgium French Dutch English
      • Croatia Croatian
      • Czech Republic Czech
      • Denmark English
      • Estonia English
      • Finland English
      • France French
      • Georgia English
      • Germany German
      • Greece Greek
      • Hungary Hungarian
      • Israel English Hebrew
      • Ireland English
      • Italy Italian
      • Kazakhstan English
      • Kyrgyzstan Russian
      • Latvia English
      • Lithuania English
      • Luxembourg French German
      • The Netherlands Dutch
      • Norway English
      • Poland Polish
      • Portugal Portuguese
      • Romania Romanian
      • Serbia English
      • Slovakia Czech
      • Slovenia English
      • Spain Spanish
      • Sweden Swedish
      • Switzerland French German Italian
      • Turkey Turkish
      • Ukraine English
      • United Kingdom English
      • Tajikistan Russian
      • Turkmenistan Russian
      • Uzbekistan Russian
      • Middle East

      • United Arab Emirates English
      • Qatar English
      • Kuwait English
      • Egypt English
      • Lebanon English
      • Asia Pacific

      • China Simplified Chinese English
      • Korea, Republic of (South Korea) Korean English
      • Vietnam Vietnamese English
      • India English
      • Australia English
      • Japan Japanese
      • Guam English
      • Thailand Thai English
      • Taiwan Traditional Chinese English
      • Hong Kong SAR English
      • Indonesia English
      • Malaysia English
      • Philippines English
      • Singapore English
      • New Zealand English
  • Air Handling
  • Air Handlers for Data Centers
  • Air Rotation Units
  • Terminal Units
  • Performance Air Handlers
  • Terminal Units
  • Unit Heaters
  • Variable-Air-Volume Units
  • Chillers
  • Air-Cooled Chillers
  • Chiller Heaters
  • Modular Chillers
  • Process Chillers
  • Water-Cooled Chillers
  • Heat Pumps
  • Heat Pump Chillers
  • Domestic Hot Water Heat Pump
  • Thermal Energy Storage
  • Thermal Battery Systems
  • Thermal Energy Storage Solutions
  • Packaged Units & Split Systems
  • Dedicated Outdoor Air Units
  • Rooftop Units
  • Self-Contained Units
  • Split Systems
  • Water Source Heat Pumps
  • VRF & Ductless Solutions
  • N-Gen CITY MULTI VRF
  • HVRF
  • Mini-Splits
  • Systems
  • Comprehensive Heat Pump Chiller Systems
  • CoolSense Systems
  • Comprehensive Chilled Water Systems
  • Intelligent VAV Systems
  • Thermal Battery Systems
  • Zoned Rooftop Systems
  • Geothermal Systems
  • Indoor Agriculture System
  • VRF Systems
  • Design & Analysis Software
  • TRACE®
  • Trane® Design Assist™
  • myC02e™
  • myPLV®
  • Trane® Select Assist™
  • System Analyzer
  • Liquid Cooling Systems
  • Coolant Distribution Unit (CDU)
  • Trane Drives
  • TR200 Variable Frequency Drive
  • Smart Buildings
  • AI Solutions
  • Building Control Solutions
  • Cybersecurity
  • Digital Technology
  • Equipment Controls
  • Systems Integration
  • Optimization
  • Energy Efficiency
  • Controls Upgrades
  • HVAC Upgrades
  • Sustainability & Resiliency
  • Decarbonization Solutions
  • Resiliency Solutions
  • Repair & Maintain
  • Controls System Maintenance
  • HVAC Maintenance
  • HVAC System Repair
  • Warranty
  • Whole Building Solutions
  • Building Modernization
  • Energy Services
  • Rentals
  • Contingency Planning
  • Emergency Response
  • Planned Maintenance
  • Utilities
  • Rebate Finder
  • Utility Credentials
  • BIM Library
  • Software Downloads
  • Document Finder
  • Trane C.D.S. Software Support
  • Financing
  • Anticipation Discount Program
  • Financial Services
  • Incentives
  • Regulations
  • Building Performance Standards
  • Training
  • Trane University
  • Trane Education Center
  • Design & Analysis Tools Training
  • Engineers Newsletters & Engineers Newsletters Live!
  • Roles
  • Engineers
  • Contractors
  • Facility Managers
  • Commercial Real Estate
  • Data Centers
  • Federal Government
  • Healthcare
  • Higher Education
  • High Tech
  • Industrial
  • K-12
  • Local & State Government
  • National Accounts
  • About Us
  • Contact Us
  • Locate a Sales Office
  • Glossary
  • Trane Newsroom
  • Customer Stories
  • Trane Blog
  • Events & Webinars
  • Press Releases
Find Trane Rep

Customer Story

New York City Center

Quick Facts

Location
New York, New York
Topics
Efficiency

Summary

For more than sixty years, New York City Center has hosted some of America’s, and the world’s, most amazing dance performers and musical theater productions. The entertainment center is a “people’s theater” dedicated to making the arts accessible to the broadest possible audience by creating a welcoming environment, offering subsidized ticket prices and engaging audiences with inspiring programming that reflects the eclecticism, energy and spirit of New York City.

Challenge

In alignment with its mission to enhance the audience and artist experience, New York City Center initiated a comprehensive renovation project to bring back the beauty and charm of its landmark theater. The modernization and restoration plans included a new lighted and heated marquee, plush new seating with expanded leg room and improved sightlines, vibrantly painted decorative wall murals, new carpeting, refurbished dressing rooms and a state-of-the-art sprung stage floor. As part of the renovation, the center was challenged to improve the comfort of its performers on stage, as well as the audience. “We keep the auditorium at about 68 degrees and the stage at about 78 or warmer, which creates a natural convection current,” said David Ward, New York City Center, senior director of facilities and capital planning. “In the past, we’ve had some issues with drafts.”

The center sought to upgrade its HVAC systems and controls to improve energy efficiency and reliability, enhance air quality and increase comfort. Not wanting to lose a performance season, the project needed to adhere to a tight schedule, working around already booked shows.

Solution

Building owners assembled a team of experts, including Ennead Architects; engineering firm, Cosentini Associates; general contractor, F.J. Sciame Construction Company; mechanical contractor, Knoller Company; and Trane, a world leader in HVAC systems and services. The group worked together to design and execute the renovation, with Trane providing guidance and assistance with equipment and controls. A schedule was developed, with the work planned in two phases to ensure minimal disruption to the business.

Reducing energy consumption

A smaller, 100-ton chiller was added to work along with two previously installed 360-ton Trane CenTraVac™ chillers. To reduce energy consumption the new, smaller chiller is used for minimum consumption events, such as performances in the center’s small theaters. The larger chillers are used on hot days and during full-house, main-stage productions.

Controlling costs, ensuring comfort

Trane temperature and humidity sensors were installed to control operating mode set points to meet appropriate levels based on occupancy. Carbon dioxide sensors were added to existing Trane air handling units throughout the theater to optimize the amount of fresh air brought in for improved air quality and safety. Variable frequency drives control pump speed to reduce energy use, extend motor life and maximize occupant comfort.

The theater’s existing Trane Tracer Summit® building automation system (BAS) was upgraded to expand the capacity and control of the theater’s HVAC systems to maximize building performance. The BAS allows the operator to monitor and control equipment to increase energy efficiency and enables the building engineer to switch back and forth between the large and small chillers, depending on consumption needs. Building owners employ chiller tower optimization through the use of the Trane Tracer Summit Chiller Plant Manager system, sequencing chiller set points to reduce energy consumption. The BAS allows the center to take advantage of airside control strategies to adjust airflow for occupancy levels.

“Audiences want to have it cool and dancers want it very warm for their muscles,” said Ward. “Of course the auditorium and stage are connected, but nonetheless we try to control them as if they were completely separate rooms. We’ve largely been able to overcome problems by adjusting fan speeds and air supply, so it almost creates an air curtain. We have so many different requirements, but once we set up basic parameters for a particular performance type and audience size, the BAS runs automatically.”

Results

Renovations at the New York City Center have restored the beauty of the historic theater and created a healthier, more energy efficient environment. The improvements have resulted in an estimated annual energy savings of 6,489 million BTUs and have helped to achieve a Silver LEED (Leadership in Energy and Environmental Design) rating. LEED is the nationally accepted benchmark for the design, construction and operation of high-performance, environmentally conscious buildings.

The dancers performing on stage and the patrons viewing the shows are now both more comfortable. New York City Center is pleased to welcome upcoming events to its renovated venue, including the return of the New York City Opera Company, which had its start there in the 1940s.

“In the past year, we have had almost zero performer and audience complaints,” said Ward. “It’s pretty amazing. No more drafts!”

About New York City Center

New York City Center includes a 2,257-seat auditorium, two small theaters, four rehearsal studios and a twelve-story office tower.

  • Energy and Building Services
  • Products and Systems
  • Education & Training
  • Newsroom
  • About Us
  • Contact Us
  • Indoor Environmental Quality
  • Locate a Sales Office
  • Engineering Support
  • Contractor Support
  • Careers
  • Environmental Compliance
  • Quality
  • Ethical Business Conduct
  • Supplier Terms
  • Facebook
  • LinkedIn
  • YouTube

Privacy Policy  |   Terms of Use

All trademarks referenced are the trademarks of their respective owners.

© 2025 Trane. All Rights Reserved.

Trane Technologies