The high cost of procrastination
Unplanned system downtime can close a restaurant indefinitely and cost thousands of dollars in lost revenue. You can help customers avoid the high cost of downtime by encouraging them to take a proactive approach to service and maintenance. Regular maintenance can reduce HVAC equipment breakdowns by up to 95%—and keep equipment at peak energy efficiency, too. The simple task of cleaning or replacing filters regularly can reduce the equipment’s energy use by as much as 15%. 5
Long-term business success comes from helping your customers avoid downtime drama. You want to become the partner they trust for future needs. And let’s be honest, which would you rather do: handle maintenance during the work week, or interrupt your family’s Thanksgiving dinner to rescue your customer with a restaurant full of their angry customers?
Connectivity-enabled remote check-ups are a great way to grow your relationship beyond the typical twice-annual maintenance visits. Offering an enhanced connectivity program, in which experts monitor customers’ equipment in real time, can reduce overall maintenance costs for customers by up to 30%.6