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Blog

Published: September 25, 2024

Key Considerations for Choosing Connected Mechanical Service

boss and worker checking results on the tablet

Andrew Disher

Commercialization Leader, Building Services

Quick Facts

Topics
Services
Services
HVAC Services
ERIC STURM | SALES AND MARKETING

About the Author

Andrew Disher, Commercialization Leader- Building Services

Andrew Disher is a results-driven leader in commercial HVAC, currently serving as the Commercialization Leader for Building Services in Trane Commercial HVAC North America. With a diverse background in building automation and controls, Andrew brings a wealth of expertise to his role. He is responsible for aligning Trane's innovative connected service solutions with customer needs and ensuring professional and consistent delivery. Andrew is also actively involved in the HVAC controls industry, serving on the professional advisory committee for HVAC controls at Dunwoody College of Technology. In his free time, he enjoys playing disc golf and spending time with his wife and Shetland Sheepdogs. Andrew's buoyant energy, extensive industry knowledge, and unwavering dedication make him an engaging and inspiring speaker for any event.

boss and worker checking results on the tablet

Connected mechanical service has emerged as a game-changing solution for businesses seeking to optimize their maintenance operations. 

Selecting the right connected service requires you to consider various factors to ensure the solution meets your ultimate needs, while protecting your company’s interests. Let’s delve into the key considerations organizations should evaluate when choosing connected service.

System Compatibility

Compatibility with existing mechanical systems is crucial when selecting a solution. Often, older mechanical equipment lacks the ability to provide enough data to run analytics and provide insights. Consider factors such as communication protocols, the existing data set, and the ability to connect that data to the right infrastructure for analysis. Choosing a connected mechanical service that works well with your existing systems while allowing for the power of cloud analytics avoids disruptions and allows for a smoother implementation.

Data Security Measures

Protecting sensitive data is of utmost importance in the digital age. Confirm that the chosen solution prioritizes robust data security measures. Evaluate their encryption protocols, access controls, and data storage practices. Additionally, ensure that the implementation of such a solution does not impact your compliance with industry regulations such as GDPR or HIPAA, depending on your specific requirements. Partnering with a connected mechanical service provider that prioritizes data security safeguards your business against potential breaches and protects your valuable information.

Cost and Return on Investment (ROI)

Analyzing the cost of implementing connected mechanical service is essential. Compare the upfront costs, including installation and any needed integration, with the long-term value it will deliver. Consider factors such as energy savings, maintenance cost reductions, avoided downtime, improved asset performance, and increased operational efficiency. Assess the projected ROI and weigh it against the initial investment to determine the financial viability of the solution.

Scalability and Flexibility

As your business grows or your needs evolve, the solution should have the capability to accommodate these changes. Evaluate whether the solution can support additional assets, new locations, or expanding data requirements. Choosing a scalable approach that allows for analysis of equipment, systems, and the entire building or campus ensures that your maintenance operations can adapt to future business demands and technological advancements.

Service Provider Reputation and Support

Research the reputation and experience of your service provider. Evaluate their track record, client testimonials, and customer service responsiveness. Ask for examples of the types of insights and reporting you will receive from this service agreement. Engage in thorough discussions with prospective providers to clarify expectations, understand their service level agreements, and establish a strong working relationship.

Choosing the right connected mechanical service is a critical decision for organizations seeking to optimize maintenance operations. By evaluating factors such as system compatibility, data security measures, scalability, service provider reputation, and cost considerations, businesses can make informed choices that align with their specific needs. Remember that a well-selected service model can streamline maintenance processes, enhance asset performance, reduce downtime, and positively impact the overall bottom line. Take the time to assess your requirements, conduct thorough research, and engage in meaningful discussions with potential service providers to ensure a successful and lasting connected mechanical service implementation.

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