Heat Pump Comparisons: Trane Heat Pump Reviews
Summary: Trane heat pumps are among the most energy-efficient heat pumps available today, and there is one right for your home. Hear from the experts on what to look for, see a comparison table, and read reviews from satisfied homeowners.
By Anne Fonda
We’ve all had that experience when ordering something on Amazon – you see a comparison chart at the bottom of a product page. Sometimes it confirms your decision on what to buy, and sometimes it changes your mind.
Shopping for a new heat pump system can be difficult, but it doesn’t have to be. We’ve pulled together some information on how to compare heat pumps, including a chart with side-by-side comparisons, as well as a few reviews of our heat pump equipment.
But before you compare heat pumps, you need to understand a little about efficiency metrics, compressor speeds, and decibels.
Efficiency matters
Compressor speeds
We have variable-speed, multi-speed, and single-stage heat pumps. How does that translate into efficiency? We asked one of our experts.
“The number of speeds or stages typically translates to better energy efficiency and better comfort… so the more variability or number of stages, the more efficient the equipment will operate and the better temperature and humidity control the system can deliver to your home,”
- Mark Woodruff, Senior Product Manager, Ducted Outdoor
SEER2
A heat pump or AC unit’s SEER2, or seasonal energy efficiency ratio, measures the average cooling efficiency of a unit over the entire cooling season, with temperatures ranging from 65°F to 104°F. The higher the SEER2 rating, the better the unit is at keeping you cool.
“SEER2 measures efficiency in the cooling mode (i.e. in the summertime). This may be more important in hot climates that have long, hot, and humid summers vs a region with short and mild summer temperatures. Our advice is to weigh the pros and cons of the system as a whole.” Woodruff added.
Learn more in our blog What’s a Good SEER2 Rating?
EER2
EER2 stands for energy efficiency ratio and represents the unit’s cooling efficiency at a specific set of conditions: outside temperature of 95°F, indoor temperature of 80°F, and 50% humidity. If you have long summers where the temperature routinely reaches or exceeds 95°F %, the EER2 rating might be more important than the SEER2 rating.
HSPF2
HSPF2 stands for heating seasonal performance factor and is a metric specific to heat pumps. It measures the heat pump’s heating efficiency. The higher the HSPF2 rating, the more efficient the unit is at heating. This can be a very important factor if you live in a moderate to cold climate.
Heating capacity ratio
A heat pump’s heating capacity ratio tells you how low the outdoor temperature can be while the unit still provides 100% of your heating. It also tells you what temperature the unit can still provide 70% of your heating needs. If you live in a colder climate, this can help you select a gas furnace to pair with your heat pump in a dual-fuel, or hybrid heating system.
Noise level
The noise an outdoor heat pump makes can be a factor if the heat pump is right next to your patio, under a bedroom window, or homes in your neighborhood are very close together. The noise level is measured in decibels, represented in the table by dBA.
According to noiseawareness.org, a noise level of 50 equates to rainfall. A noise level between 60 and 70 is between the hum of a refrigerator and the noise from a dishwasher. Our heat pumps have different sound levels, with variable speed systems being the quietest when they’re running at a lower speed, and single-stage units being the loudest.
OK, now that you know what the numbers mean, it’s time to compare Trane heat pumps. The graphic below shows you how our various heat pumps compare across the metrics we just mentioned.
* Includes performance and specs for models with WeatherGuard™
Trane heat pump reviews from homeowners like you
The following reviews were given without incentives and come from homeowners who had a Trane heat pump system installed. You can visit each product page to see more reviews at the bottom of the page.
One thing to keep in mind – all of these heat pumps were introduced in January 2025, so they may not have as many reviews as older, discontinued products. We’ve included the homeowner’s location where they included it.
20 TruComfort™ Variable Speed Heat Pump with reviews
The 20 TruComfort™ Variable Speed Heat Pump with WeatherGuard™ gets high marks from homeowners for its efficiency and quiet operation. They also appreciate the associated lower energy bills.
“This unit performs so much better than my last one. I like having the app to control and monitor activity.” – Maryland
“Love the new Trane heat pump. It's quieter than my old one and my heating/cooling bills are less each month.” – South Carolina
“Great product! I purchased two of these heat pumps to replace an old boiler unit that had reached its usefulness. The new heat pumps are fantastic and provide great comfort and ease of use. It was definitely a highlight of our remodeling and I wouldn’t hesitate to do it again.”
- Oregon
18 TruComfort™ Variable Speed Heat Pump reviews
Homeowners like 18 TruComfort™ Variable Speed Heat Pump for its efficiency, help in lowering energy bills, and quiet operation.
“Everything I had read about the variable speed units were impressive and after having my 18 TruComfort installed, it was as advertised. Very quiet and keeps my home very cool and comfortable. Also the smart thermostat and Trane app are easy to use. Definitely recommend this unit.”
“It has been a great purchase. It has helped our electric bill go down.” - Oregon
“We purchased this system to replace our 18-year-old TRANE X13 which was still working but the efficiency had dropped significantly. We are very pleased with the new system as it works very quietly and keeps the house more comfortable. The variable speed unit has cut our kWh daily usage by about 30% and that’s with us keeping the thermostat a couple degrees lower now.”
- Florida
17 Multi-Speed Heat Pump reviews
The 17 Multi-Speed Heat Pump with WeatherGuard™ is the new kid on the block. It offers better efficiency than a traditional two-stage system, without the higher cost of a variable speed system. ComfortSeek™ technology dynamically adjusts the compressor speed to ensure optimal heating and cooling even in extreme conditions. Homeowners appreciate the efficiency and comfort this unit provides, as well as quiet operation.
“Excellent unit. Our first Trane lasted 15 years and now we are on our second unit. This new unit is quiet and efficient and keeps our home comfortable.” – North Carolina
“Outstanding product, it's very quiet, this unit is outside under the bedroom window. You can't hear it turn on or off. The different stages keep the house just right.” – West Virginia
“Best heat pump on the market. We very much appreciate this Heat Pump. It is quiet and efficient, and keeps our house at a constant temp setting. This unit heats/cools better than our previous unit, while decreasing electric usage by 30% so far. Highly recommend.”
- Ohio
16 Speed Low Profile Heat Pump reviews
The 16 Speed Low Profile Heat Pump gets 5-star reviews all around. Low-profile heat pumps take up less space while still offering high efficiency.
15 Single-Stage Heat Pump
Our 15 Single-Stage Heat Pump with WeatherGuard™ gets praise for efficiency and reliability.
“It’s a nice efficient heat pump. Heat pump works well and cools the house without any problems.” – Florida
“Reliable heat pump. Smaller than my previous Trane 2.5 ton heat pump. That's nice. Over the years I've been pleased with Trane reliability.”
“This is my third Trane system spanning the last 42 years. I consider them best and I love the catchphrase "it's hard to stop a Trane". It's quiet and very reliable.”
14 Single-Stage Heat Pump
Finally, homeowners appreciate the 14 Single-Stage Heat Pump for being quiet and efficient.
“I have enjoyed my new heat pump! It was recommended by my trusted HVAC guys and they did a great job installing it. My electric bill has been substantially lower now that I have the new unit.” – Alabama
“The comfort with this system is awesome. I find I do not need to keep raising and lowering the thermostat to stay comfortable. Thank you for quality.” - Michigan
“It has saved me money on the electric bill. Can’t believe how well it is keeping my house cool. It runs so quiet sometimes I have to check it.”
- Virginia
Work with the heat pump experts
Trane has been refining heat pump technology for more than 60 years, making heat pump heating and cooling a reliable and energy-efficient home comfort solution. If you’re thinking about upgrading to a heat pump system, schedule a consultation with your local Trane dealer to find the system that’s right for you.
Anne Fonda, Content Writer
A Content Writer with Trane Technologies, Anne Fonda researches topics and writes for Trane® and associated residential HVAC brands. She works in collaboration with Trane Technologies subject matter experts, offering easy-to-understand, informative content on complex topics. Her goal is to help consumers make informed decisions on the products and services they need.
She has written for HVAC and other service provider websites for over 16 years. Before transitioning to web content writing, Anne had a 14-year stint as an award-winning journalist. She graduated cum laude from the University of Missouri-Columbia School of Journalism.
When she’s not working, Anne enjoys playing word games, reading, gardening, spending time with family, and visiting gardens and museums.
Expert review by Mark Woodruff, Senior Product Manager, Ducted Outdoor
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