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Thermostat Troubleshooting

The thermostat is the command center of your HVAC system – if it stops working, it can affect the heating and cooling in your entire home. Here are a few things to look for while troubleshooting your Trane digital thermostat.

Common digital thermostat troubleshooting issues

If you're experiencing trouble with your HVAC system, the first thing you should check is your thermostat. Here are a few of the most common troubleshooting issues experienced by homeowners:

HVAC units won't turn on. If your air conditioner, furnace, air handler or other units won't turn on, check your thermostat settings. Make sure the thermostat is on and programmed to heat or cool your home, depending on the season. Try turning the thermostat off and on to reset the system – if this doesn't work, you may need to contact a Trane Comfort Specialist.

Too hot or too cold in your home. If your thermostat is keeping the temperature at an uncomfortable level, check to make sure it's programmed according to your preferences. Sometimes thermostats are programmed to different temperatures during different days and times. Use your owner's manual to program your thermostat within a comfortable range for each day of the week. If the thermostat is set to the correct temperature, but you're still experiencing issues, contact a Trane Comfort Specialist.

Troubleshooting connected digital thermostats

Trane's line of connected digital thermostats allow homeowners to control the temperature of their homes from any Internet-connected PC, tablet or smartphone. If the Internet connectivity on your Trane thermostat isn't working, try resetting the unit and following the wireless connection steps outlined in your owner's manual. If that doesn't work, check your wireless router and modem to make sure you have a strong Internet connection. If the problem seems to be with your Internet, contact your Internet service provider for additional troubleshooting tips.

If you have additional questions, contact your local Trane Comfort Specialist. A certified technician will come to your home to assist with thermostat troubleshooting, and to help program the unit so you stay comfortable year-round.

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