Thermostat Controls Troubleshooting

You can’t control the temperature or comfort in your home if your thermostat is acting up. That’s why it’s important to perform regular checks on your system to ensure it’s working smoothly. Here are a few things to look for while troubleshooting your Trane digital thermostat.

Disclaimer: The following information is for educational purposes only. Tampering with your system may void your warranty. If you have any questions about your system, call a Trane Comfort Specialist™.

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If this is an emergency, then please contact local Trane Comfort Specialist™ for assistance regarding your system’s thermostat.

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Before you call for service, check the following:
Digital thermostat isn’t activating the HVAC units
Possible cause Your thermostat may not be set properly.
Recommended Action Check to see if your thermostat is programmed to heat or cool your home depending on the season. Make adjustments where necessary. You can also try resetting the thermostat by turning it on and off.
Digital thermostat is not set to correct temperature
Possible cause Sometimes thermostats are programmed to different temperatures during different times of the day.
Recommended Action Program your thermostat within a comfortable range for each individual day of the week. If you need help doing this, consult your owner’s manual or contact your local Trane Comfort Specialist™.
Internet connectivity issues with digital thermostat
Possible cause It might be a problem with your wireless router and modem.
Recommended Action Reset the wireless connection and refer to your Trane owner’s manual. If this does not work, try resetting your modem. Contact your internet service provider if the problem persists as it could be an issue with your internet connection.
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