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Air Quality Troubleshooting: Humidifier and Air Cleaner

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<h1 class="wp-block-heading has-text-32-font-size" id="air-quality-troubleshooting-humidifier-and-air-cleaner" style="font-style:normal;font-weight:700">Air Quality Troubleshooting: Humidifier and Air Cleaner</h1>

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<li><a href="#why-isnt-the-fan-in-my-humidifier-spinning">Why isn’t the fan in my humidifier spinning?</a></li>

<li><a href="#why-isnt-the-water-reaching-my-humidifier">Why isn’t the water reaching my humidifier?</a></li>

<li><a href="#why-is-there-low-airflow-from-my-air-purifier">Why is there low airflow from my air purifier?</a></li>

<li><a href="#why-is-my-air-ventilator-not-moving-air">Why is my air ventilator not moving air?</a></li>

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Why isn’t the fan in my humidifier spinning?

<h2 class="wp-block-heading has-text-22-leading-7-font-size" id="why-isnt-the-fan-in-my-humidifier-spinning" style="font-style:normal;font-weight:700">Why isn’t the fan in my humidifier spinning?</h2>

It could be a bad control board or a burned out motor. Both of these can stop the humidifier fan from operating properly. Contact a&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>&nbsp;for help.

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<p class="mt-0 has-text-16-leading-6-font-size">It could be a bad control board or a burned out motor. Both of these can stop the humidifier fan from operating properly. Contact a&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>&nbsp;for help.</p>

Why isn’t the water reaching my humidifier?

<h2 class="wp-block-heading mb-0 has-text-22-leading-7-font-size" id="why-isnt-the-water-reaching-my-humidifier" style="font-style:normal;font-weight:700">Why isn’t the water reaching my humidifier?</h2>

The solenoid valve may not be working or you may not be getting power due to a bad control board. If you don’t hear a telltale click when the humidifier is turned on, you’ll need to contact your local&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>. There could also be a block in the in-line strainer or another issue with the drain hose. The hose might need to be replaced. Your local Trane dealer can help with that, too.

<p class="mt-0 has-text-16-leading-6-font-size">The solenoid valve may not be working or you may not be getting power due to a bad control board. If you don’t hear a telltale click when the humidifier is turned on, you’ll need to contact your local&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>. There could also be a block in the in-line strainer or another issue with the drain hose. The hose might need to be replaced. Your local Trane dealer can help with that, too.</p>

Why is there low airflow from my air purifier?

<h2 class="wp-block-heading mb-0 has-text-22-leading-7-font-size" id="why-is-there-low-airflow-from-my-air-purifier" style="font-style:normal;font-weight:700">Why is there low airflow from my air purifier?</h2>

The air filters could be blocked and you may need to replace or clean the air filters. Refer to your owner’s manual to determine how often a cleaning is recommended.

<p class="mt-0 has-text-16-leading-6-font-size">The air filters could be blocked and you may need to replace or clean the air filters. Refer to your owner’s manual to determine how often a cleaning is recommended.</p>

<h2 class="wp-block-heading mb-0 has-text-22-leading-7-font-size" id="why-is-my-air-ventilator-not-moving-air" style="font-style:normal;font-weight:700">Why is my air ventilator not moving air?</h2>

This could be a problem with the air filters. Be sure and replace your air filters regularly. There could also be blockages in the clean or stale air vents. If you find a blockage but you are unsure how to proceed, contact an independent&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>.

<p class="mt-0 has-text-16-leading-6-font-size">This could be a problem with the air filters. Be sure and replace your air filters regularly. There could also be blockages in the clean or stale air vents. If you find a blockage but you are unsure how to proceed, contact an independent&nbsp;<a href="/residential/en/dealer-locator/">Trane Comfort Specialist™</a>.</p>

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