We use cookies to enhance your experience on our website. By clicking '' or by continuing to use our website, you are agreeing to our use of cookies. You can change your cookie settings at any time.

Contact customer service

Our Trane customer service specialists can answer your general HVAC questions about products, warranty, and dealers. Please contact your local dealer for help with specific questions about buying, replacing, operating or maintaining your HVAC system.

Please provide the following information

Do you own a Trane system?

Preferred method of contact:

Our Customer Service team is delighted to serve you and will respond as soon as possible within our business hours (Monday – Friday 7 am – 5 pm CT).

By pressing “submit,” I consent to be contacted by a Trane customer support specialist regarding my inquiry. I consent that my information be shared with Trane approved affiliates and third party partners, including connecting me with a local Trane dealer to be contacted about products and services. See our Privacy Policy for more information.

Getting Started Guide

Learn helpful HVAC tips and tricks before you purchase your system.

Visit the Getting Started Guide

Warranty & Registration

After getting a new system, be sure to protect it with a warranty.

Protect your system

Maintenance

A healthy HVAC system lasts longer and saves money. Maintain your system with these tips.

Get Tips

*Trane ranked in the Top 3 in the proprietary Lifestory Research 2021 America’s Most Trusted® Smart Thermostat Brand study. Study results are based on experiences and perceptions of people surveyed. Your experiences may vary. Visit www.lifestoryresearch.com.