Skip to content

ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In
  • Looking for Parts?
  • Safety Data Sheets

Select Your Language

Selecting a language changes the language and content on the Trane site.

  • United States English
  • Canada English French
  • Argentina Spanish
  • Mexico Spanish
  • Brazil Portuguese
  • Aruba English
  • Bahamas English
  • Belize English
  • Bermuda English
  • Bolivia Spanish
  • Bonaire English
  • Chile Spanish
  • Colombia Spanish
  • Costa Rica Spanish
  • Dominican Republic Spanish
  • Ecuador Spanish
  • El Salvador Spanish
  • Grenada English
  • Guadeloupe English
  • Guatemala Spanish
  • Guyana English
  • Haiti English
  • Jamaica English
  • Martinique English
  • Netherland Antilles English
  • Nicaragua Spanish
  • Panama Spanish
  • Paraguay Spanish
  • Peru Spanish
  • Puerto Rico Spanish
  • Saint Lucia English
  • St. Vincent & Grenadines English
  • Suriname English
  • Trinidad & Tobago English
  • Venezuela Spanish
  • Armenia English
  • Austria German
  • Belgium English
  • Croatia English
  • Czech Republic Czech
  • Denmark English
  • Estonia English
  • Finland English
  • France French
  • Georgia English
  • Germany German
  • Greece Greek
  • Hungary Hungarian
  • Israel English
  • Ireland English
  • Italy Italian
  • Kazakhstan Russian
  • Latvia English
  • Lithuania English
  • The Netherlands Dutch
  • Norway English
  • Poland English
  • Portugal Portuguese
  • Romania English
  • Serbia Russian
  • Slovakia Czech
  • Slovenia English
  • Spain Spanish
  • Sweden English
  • Switzerland French German Italian
  • Turkey Turkish
  • Ukraine English
  • United Kingdom English
  • Azerbaijan Русский
  • Tajikistan Русский
  • Uzbekistan Русский
  • Turkmenistan Русский
  • United Arab Emirates English
  • Qatar English
  • Kuwait English
  • Egypt English
  • Lebanon English
  • Mainland China Simplified Chinese English
  • Korea, Republic of (South Korea) Korean English
  • Vietnam Vietnamese English
  • India English
  • Australia English
  • Japan Japanese
  • Guam English
  • Thailand Thai English
  • Taiwan Traditional Chinese English
  • Hong Kong SAR English
  • Indonesia English
  • Malaysia English
  • Philippines English
  • Singapore English
  • New Zealand English
Trane Commercial
  • Services
    • Services
    • Decarbonization & Electrification
      • Decarbonization & Electrification
      • Decarbonization Solutions
      • Energy Efficiency Solutions
      • Electrification of Heat Solutions
      • Refrigerant Management Solutions
      • Renewable Energy & DERs
    • Energy Services
      • Energy Services
      • Monitoring & Validation
      • Sustainability & Decarbonization
      • Distributed Energy Resources (DERs) for Resilience
      • Conservation & Optimization
      • Financing & Implementation
      • Infrastructure Renewal
    • Operate, Maintain & Repair
      • Operate, Maintain & Repair
      • Connectivity & Cloud Services
      • HVAC System Management
      • HVAC System Repair
    • Upgrade & Modernize
      • Upgrade & Modernize
      • Building Systems
      • HVAC System Retrofits
      • HVAC Equipment Upgrades
      • Infrastructure Renewal
      • Financing & Implementation
    • Rentals
      • Rentals
      • Air Conditioners
      • Air Handlers
      • Cooling Towers
      • Chillers
      • Heating Equipment
      • Generators
      • Emergency Response
      • Planned Maintenance
      • Contingency Planning
    • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Environmental Quality (IEQ) Solutions
      • Indoor Air Quality
      • Thermal Comfort
      • Our 3-Step Process
      • Lighting
      • Acoustics
      • IAQ Services
  • Products & Systems
    • Products & Systems
    • VRF & Ductless Solutions
      • VRF & Ductless Solutions
      • N-Gen CITY MULTI VRF
      • P Series
      • Nv Series
      • HVRF
      • SMART MULTI®
    • Chillers
      • Chillers
      • Air-Cooled Chillers
      • Chiller Heaters
      • Comprehensive Chilled Water Systems
      • Comprehensive Chiller-Heater Systems
      • Modular Chillers
      • Process Chillers
      • Water-Cooled Chillers
    • Packaged Units & Split Systems
      • Packaged Units & Split Systems
      • CoolSense® Integrated Outdoor Air Systems
      • Intelligent VAV Systems
      • Zoned Rooftop Systems
      • Rooftop Units
      • Split Systems
      • Self-Contained Units
      • Water Source Heat Pumps
      • Dedicated Outdoor Air Units
    • Heat Pumps
      • Heat Pumps
      • Heat Pumps
      • Air-to-Water Heat Pumps
      • Electrification of Heat
      • Comprehensive Chiller-Heater Systems
    • Controls & Building Automation Systems
      • Controls & Building Automation Systems
      • Controls for Large Buildings & Campuses
      • Controls for Small Buildings
      • Wireless Systems
      • Lighting Solutions
      • Controls Solutions for Light Commercial Contractors
      • Cybersecurity
    • Air Handling
      • Air Handling
      • CoolSense® Integrated Outdoor Air Systems
      • Sensible-Cooling Terminal Unit
      • Terminals
      • VAV (Variable Air Volume) Units
      • Performance Air Handlers
      • Air Handler Accessories
      • Unit Heaters
      • Air Rotation Units
    • Thermal Energy Storage
      • Thermal Energy Storage
      • Thermal Battery Systems
      • Thermal Energy Storage Solutions
    • Design & Analysis Software
      • Design & Analysis Software
      • TRACE® 3D Plus
      • Trane® Design Assist™
      • myPLV®
      • Trane® Select Assist™ (Formerly known as TOPSS™)
      • myC02e™
      • Calculators & Charts
      • View All Design & Analysis Tools
    • Trane Drives
      • Trane Drives
      • TR200 Variable Frequency Drive
    • Liquid Cooling Systems
      • Liquid Cooling Systems
      • Coolant Distribution Unit (CDU)
  • Training & Support
    • Training & Support
    • Education & Training
      • Education & Training
      • Trane HVAC Education & Training
      • Trane University
      • Trane Education Center
      • Design & Analysis Tools Training
      • Engineers Newsletters & Engineers Newsletters Live!
    • Engineer & Contractor Support
      • Engineer & Contractor Support
      • Engineering Support
      • Contractor Support
      • Trane C.D.S. Software Support
      • BIM-Revit Library
    • Financing Support
      • Financing Support
      • OMNIA Partners
      • Anticipation Discount Program
      • Energy Savings Performance Contracting (ESPC)
      • Cooperative and Group Purchasing
      • Financing
    • Legislation and Incentives Resource Center
      • Legislation and Incentives Resource Center
      • View Legislation and Incentives Resource Center
      • Trane Equipment Rebate Finder
  • Industries
    • Industries
    • Commercial Real Estate
    • Data Centers
    • Food & Beverage
    • Federal Government
    • Fulfillment Centers
    • Grocery & Supermarkets
    • Healthcare
    • Higher Education
    • High Tech
    • Hospitality
    • Indoor Agriculture
    • Industrial
    • K-12
    • Life Sciences
    • Local Government
    • Restaurants
    • Retail Buildings
    • National Accounts
  • About
    • About

    • About Us
    • Contact Us
    • Locate a Sales Office
    • Trane Newsroom
    • Customer Stories
    • Trane Blog
    • Events & Webinars
    • Press Releases
    • Looking for Parts?
    • Safety Data Sheets
      • North America

      • United States English
      • Canada English French
      • Latin America

      • Argentina Spanish
      • Mexico Spanish
      • Brazil Portuguese
      • Aruba English
      • Bahamas English
      • Belize English
      • Bermuda English
      • Bolivia Spanish
      • Bonaire English
      • Chile Spanish
      • Colombia Spanish
      • Costa Rica Spanish
      • Dominican Republic Spanish
      • Ecuador Spanish
      • El Salvador Spanish
      • Grenada English
      • Guadeloupe English
      • Guatemala Spanish
      • Guyana English
      • Haiti English
      • Jamaica English
      • Martinique English
      • Netherland Antilles English
      • Nicaragua Spanish
      • Panama Spanish
      • Paraguay Spanish
      • Peru Spanish
      • Puerto Rico Spanish
      • Saint Lucia English
      • St. Vincent & Grenadines English
      • Suriname English
      • Trinidad & Tobago English
      • Venezuela Spanish
      • Europe

      • Armenia English
      • Austria German
      • Belgium English
      • Croatia English
      • Czech Republic Czech
      • Denmark English
      • Estonia English
      • Finland English
      • France French
      • Georgia English
      • Germany German
      • Greece Greek
      • Hungary Hungarian
      • Israel English
      • Ireland English
      • Italy Italian
      • Kazakhstan Russian
      • Latvia English
      • Lithuania English
      • The Netherlands Dutch
      • Norway English
      • Poland English
      • Portugal Portuguese
      • Romania English
      • Serbia Russian
      • Slovakia Czech
      • Slovenia English
      • Spain Spanish
      • Sweden English
      • Switzerland French German Italian
      • Turkey Turkish
      • Ukraine English
      • United Kingdom English
      • Azerbaijan Русский
      • Tajikistan Русский
      • Uzbekistan Русский
      • Turkmenistan Русский
      • Middle East

      • United Arab Emirates English
      • Qatar English
      • Kuwait English
      • Egypt English
      • Lebanon English
      • Asia Pacific

      • Mainland China Simplified Chinese English
      • Korea, Republic of (South Korea) Korean English
      • Vietnam Vietnamese English
      • India English
      • Australia English
      • Japan Japanese
      • Guam English
      • Thailand Thai English
      • Taiwan Traditional Chinese English
      • Hong Kong SAR English
      • Indonesia English
      • Malaysia English
      • Philippines English
      • Singapore English
      • New Zealand English
  • Decarbonization & Electrification
  • Energy Services
  • Operate, Maintain & Repair
  • Upgrade & Modernize
  • Rentals
  • Indoor Environmental Quality (IEQ) Solutions
  • Decarbonization Solutions
    Decarbonization Solutions
  • Energy Efficiency Solutions
    Energy Efficiency Solutions
  • Electrification of Heat Solutions
    Electrification of Heat Solutions
  • Refrigerant Management Solutions
    Refrigerant Management Solutions
  • Renewable Energy & DERs
    Renewable Energy & DERs
More Decarbonization & Electrification
  • Monitoring & Validation
    Monitoring & Validation
  • Sustainability & Decarbonization
    Sustainability & Decarbonization
  • Distributed Energy Resources (DERs) for Resilience
    Distributed Energy Resources (DERs) for Resilience
  • Conservation & Optimization
    Conservation & Optimization
  • Financing & Implementation
    Financing & Implementation
  • Infrastructure Renewal
    Infrastructure Renewal
More Energy Services
  • Connectivity & Cloud Services
    Connectivity & Cloud Services
  • HVAC System Management
    HVAC System Management
  • HVAC System Repair
    HVAC System Repair
More Operate, Maintain & Repair
  • Building Systems
    Building Systems
  • HVAC System Retrofits
    HVAC System Retrofits
  • HVAC Equipment Upgrades
    HVAC Equipment Upgrades
  • Infrastructure Renewal
    Infrastructure Renewal
  • Financing & Implementation
    Financing & Implementation
More Upgrade & Modernize
  • Air Conditioners
    Air Conditioners
  • Air Handlers
    Air Handlers
  • Cooling Towers
    Cooling Towers
  • Chillers
    Chillers
  • Heating Equipment
    Heating Equipment
  • Generators
    Generators
  • Emergency Response
    Emergency Response
  • Planned Maintenance
    Planned Maintenance
  • Contingency Planning
    Contingency Planning
More Rentals
  • Indoor Air Quality
    Indoor Air Quality
  • Thermal Comfort
    Thermal Comfort
  • Our 3-Step Process
    Our 3-Step Process
  • Lighting
    Lighting
  • Acoustics
    Acoustics
  • IAQ Services
    IAQ Services
Learn More About IEQ Solutions
  • VRF & Ductless Solutions
  • Chillers
  • Packaged Units & Split Systems
  • Heat Pumps
  • Controls & Building Automation Systems
  • Air Handling
  • Thermal Energy Storage
  • Design & Analysis Software
  • Trane Drives
  • Liquid Cooling Systems
  • N-Gen CITY MULTI VRF
    N-Gen CITY MULTI VRF
  • P Series
    P Series
  • Nv Series
    Nv Series
  • HVRF
    HVRF
  • SMART MULTI®
    SMART MULTI®
More on VRF & Ductless Solutions
  • Air-Cooled Chillers
    Air-Cooled Chillers
  • Chiller Heaters
    Chiller Heaters
  • Comprehensive Chilled Water Systems
    Comprehensive Chilled Water Systems
  • Comprehensive Chiller-Heater Systems
    Comprehensive Chiller-Heater Systems
  • Modular Chillers
    Modular Chillers
  • process chillers
    Process Chillers
  • Water-Cooled Chillers
    Water-Cooled Chillers
More on Chillers
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Intelligent VAV Systems
    Intelligent VAV Systems
  • Zoned Rooftop Systems
    Zoned Rooftop Systems
  • Rooftop Units
    Rooftop Units
  • Split Systems
    Split Systems
  • Self-Contained Units
    Self-Contained Units
  • Water Source Heat Pumps
    Water Source Heat Pumps
  • Dedicated Outdoor Air Units
    Dedicated Outdoor Air Units
More on Packaged Units & Split Systems
  • Heat Pumps
    Heat Pumps
  • Air-to-Water Heat Pumps
    Air-to-Water Heat Pumps
  • Electrification of Heat
    Electrification of Heat
  • Comprehensive Chiller-Heater Systems
  • Controls for Large Buildings & Campuses
    Controls for Large Buildings & Campuses
  • Controls for Small Buildings
    Controls for Small Buildings
  • Wireless Systems
    Wireless Systems
  • Lighting Solutions
    Lighting Solutions
  • Controls Solutions for Light Commercial Contractors
    Controls Solutions for Light Commercial Contractors
  • Cybersecurity
    Cybersecurity
Building Automation & Management Systems
  • CoolSense® Integrated Outdoor Air Systems
    CoolSense® Integrated Outdoor Air Systems
  • Sensible-Cooling Terminal Unit
    Sensible-Cooling Terminal Unit
  • Terminals
    Terminals
  • VAV (Variable Air Volume) Units
    VAV (Variable Air Volume) Units
  • Performance Air Handlers
    Performance Air Handlers
  • Air Handler Accessories
    Air Handler Accessories
  • Unit Heaters
    Unit Heaters
  • Air Rotation Units
    Air Rotation Units
More on Air Handling
  • Thermal Battery Systems
    Thermal Battery Systems
  • Thermal Energy Storage Solutions
    Thermal Energy Storage Solutions
More on Thermal Energy Storage
  • TRACE® 3D Plus
    TRACE® 3D Plus
  • Trane® Design Assist™
    Trane® Design Assist™
  • myPLV®
    myPLV®
  • Trane® Select Assist™ (Formerly known as TOPSS™)
    Trane® Select Assist™ (Formerly known as TOPSS™)
  • myC02e™
    myC02e™
  • Calculators & Charts
    Calculators & Charts
  • View All Design & Analysis Tools
    View All Design & Analysis Tools
More on Design & Analysis Software
  • TR200 Variable Frequency Drive
    TR200 Variable Frequency Drive
View Variable Frequency Drives
  • Coolant Distribution Unit (CDU)
  • Education & Training
  • Engineer & Contractor Support
  • Financing Support
  • Legislation and Incentives Resource Center
  • Trane HVAC Education & Training
    Trane HVAC Education & Training
  • Trane University
    Trane University
  • Trane Education Center
    Trane Education Center
  • Design & Analysis Tools Training
    Design & Analysis Tools Training
  • Engineers Newsletters & Engineers Newsletters Live!
    Engineers Newsletters & Engineers Newsletters Live!
See All Education & Training
  • Engineering Support
    Engineering Support
  • Contractor Support
    Contractor Support
  • Trane C.D.S. Software Support
    Trane C.D.S. Software Support
  • BIM-Revit Library
    BIM-Revit Library
  • OMNIA Partners
    OMNIA Partners
  • Anticipation Discount Program
    Anticipation Discount Program
  • Energy Savings Performance Contracting (ESPC)
    Energy Savings Performance Contracting (ESPC)
  • Cooperative and Group Purchasing
    Cooperative and Group Purchasing
  • financing
    Financing
  • Legislation and Incentives Resource Center
    View Legislation and Incentives Resource Center
  • Trane Equipment Rebate Finder
    Trane Equipment Rebate Finder
Legislation and Incentives Resource Center
View All Customer Stories

Commercial Real Estate Data Centers Food & Beverage Federal Government Fulfillment Centers Grocery & Supermarkets Healthcare Higher Education High Tech
Hospitality Indoor Agriculture Industrial K-12 Life Sciences Local Government Restaurants Retail Buildings National Accounts
Industry Hot Topics at the ASHRAE 2024 Winter Conference

Discover which experts from Trane will be presenting and what topics they will cover at the upcoming ASHRAE Winter Conference and AHR Expo

About Us Contact Us Locate a Sales Office
Trane Newsroom Customer Stories Trane Blog Events & Webinars Press Releases

CONTACT A TRANE EXPERT

Find Your Trane Rep
Salt_River_Fields_960x360.jpg

Customer Stories

Salt River Fields

Salt_River_Fields_960x360.jpg

Challenge

The Salt River Fields complex was operating with equipment from three different vendors, controls from yet another, and two separate contractors servicing the mechanical and controls systems. As a result of the assortment, the facility was experiencing inconsistencies, inefficiencies and excessive energy consumption. Facility managers sought to streamline operations, and reduce energy and operational costs.

Solution

Although none of the equipment or controls were Trane products, Salt River Fields was familiar with Trane’s professional service operations and contacted the company to discuss its challenges. The Trane team presented a solution that included both mechanical and controls service, and the addition of Intelligent Services from the Trane Building Advantage™ portfolio of energy services. The Trane presentation included real life examples of Intelligent Services Building Performance reports demonstrating operational improvements and energy reductions. Realizing the value of a one-stop-shop for both its mechanical and controls service, and the enhanced energy management capabilities provided by Trane Intelligent Services, Salt River Fields selected Trane as their service partner.

Enabling data capture and analysis

The existing third-party control points were integrated into a Trane Tracer™ SC building automation system (BAS) and sent to the Trane command center to analyze. The integration enabled Trane to capture and measure energy data, giving insights into building operations and energy use, and enabled Building Performance system analysis to help increase energy efficiency, operational savings, and sustainability.

Assessing building performance, increasing equipment life

An initial Building Performance assessment revealed underlying issues, including systems operating on a 24/7 schedule, fluid coolers not operating properly, air handlers not economizing during low temperatures, and variable air volume (VAV) boxes unable to control set point. Using Building Performance data to prioritize opportunities, Salt River Fields and Trane moved forward to correct fluid cooler issues. Although the coolers were equipped with variable frequency drives (VFDs), they were operating as an on/off solution, causing undo wear and excessive energy consumption. Faced with the options of reprogramming or replacing the existing cooler controls, Salt River Fields reviewed a simple payback analysis with Return on Investment (ROI), before choosing to replace the controls with a Trane UC600 controller. The pre-package controller provides tower optimization to help with building consistency, includes a one-year warranty, and is remotely supported by the local Trane office through Building Performance.

Optimizing operations

Using Tracer™ SC, facility managers reprogrammed VAV and air handling unit schedules, eliminating multiple on-off schedules previously controlling the equipment. Trane also proceeded with other efficiency and comfort improvement opportunities, including the investigation of air flow design issues, common heating and cooling set points, improper exhaust box setup, and elimination of open-window unit operation.

Reviewing performance for continuous improvement

Ongoing inspections keep systems running at their best. Trane BAS service technicians notify Salt River Fields of upcoming visits, and provide details regarding system reviews and scope of work, enabling facility managers to alert personnel, address concerns, schedule coaching, and prioritize opportunities. Alarm logs are reviewed to identify critical events; heating/cooling system schedules are aligned with facility use; repeated overrides are tracked to determine the need for adjustments; and environmental sensors are checked for accuracy, calibration and signs of potential failure. Operator coaching and user support are provided to raise staff expertise in BAS operation, align habits to best practices, and answer questions.

Maintaining mechanical systems to OEM standards

Trane protects and enhances system functionality by ensuring that third-party HVAC equipment and components are well maintained and functioning to original equipment manufacturer standards. Regular inspections, maintenance, and preventive measures are completed based on data collected by the energy management system. With continuous analytics identifying issues requiring immediate attention, service technicians focus their time and attention more productively. Technician visits conclude with a summary of actions, findings, professional insights and recommendations, allowing Salt River Fields to plan and prioritize future service work.

Results

Integrating a new Trane Tracer SC controller with third-party systems enabled Salt River Fields to more precisely control cooling tower operations, resulting in less wear on equipment. With Trane acting as a trusted advisor, Salt River Fields uses Intelligent Services to proactively optimize facility operations and energy management, using data and reports to make more informed decisions regarding building operations, act on energy saving opportunities, and validate performance. Trane technicians also use data obtained from Building Performance to identify potential mechanical issues and increase the productivity of their quarterly visits. “We’ve been able to reduce our electric usage, and have fewer issues with our HVAC equipment, which is lowering labor costs and maintenance bills. More importantly, we are extending the life of our equipment,” said Jorge Toro, facility maintenance manager, Salt River Fields. “Trane is always on time with service and maintenance, very helpful and very proactive.”

 

  • Trane Services
  • Products and Systems
  • Education & Training
  • Newsroom
  • About Us
  • About Trane
  • Wellsphere™
  • Newsroom
  • Customer Stories
  • Contact Us
  • Locate a Sales Office
  • Engineering Support
  • Contractor Support
  • Careers
  • Environmental Compliance
  • Quality
  • Ethical Business Conduct
  • Supplier Terms
  • Facebook
  • Twitter
  • LinkedIn
  • YouTube

Privacy Policy  |   Terms of Use

All trademarks referenced are the trademarks of their respective owners.

© 2025 Trane. All Rights Reserved.

Trane Technologies