Interlog 2014 Attendees Learn Best Practices and Philosophies from Trane to Motivate Business Partners
FOR IMMEDIATE RELEASE
Interlog 2014 Attendees Learn Best Practices and Philosophies from Trane to
Motivate Business Partners
San Diego, June 19, 2014 – A global operation requires multiple partners worldwide, and successful businesses know it is important that partners participate in aftermarket customer success. An expert from Trane will participate in a panel at Interlog 2014, at the Rancho Bernardo Inn, held June 23-25-in San Diego, to discuss how to bring trusted partners under an organizational umbrella as part of a company’s support system. Trane is a leading global provider of indoor comfort solutions and services and a brand of Ingersoll Rand.
Dane Taival, vice president of service and customer care for Trane – North America, will participate in a panel discussion about the importance of allowing partners to participate in aftermarket customer success by creating a mindshare that moves a partner from a supplier mentality to a partner mentality. The panel will look at ways trusted partners can be brought under an organizational umbrella and will touch on internal practices and philosophies on motivating partners to help make them more efficient.
Panel Title: Coordinating and Collaborating with Partners to Deliver Excellent Service to the End Customer
Date: Wednesday, June 25, 9:55 – 10:35 a.m.
Location: Aragon 2, Rancho Bernardo Inn, San Diego
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About Interlog 2014
Interlog 2014 is being held June 23-25 in San Diego. Interlog, now in its 14th year, is an aftermarket supply chain conference which brings together logistics and aftermarket service executives from the discrete manufacturing industry including consumer electronics, medical devices, automotive and aerospace to discuss after sales strategies and processes. It is the only cross-industry event that focuses on the post sales service lifecycle, covering spare parts management, reverse logistics, and the most relevant topics challenging service delivery operations.
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Dane Taival, vice president of service and customer care for Trane – North America, has been with Trane for 21 years and handles asset management, high performance building services, rental services, remote services and the customer care organization. He is responsible for leading innov
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