How to Choose a Trane Dealer

 When looking for a Trane dealer, look for the Trane Comfort Specialist badge. Being a Trane Comfort Specialist means the independent dealer is of the highest standing and committed to being the best in every aspect of his or her business, from installation and service, to customer satisfaction and employee training.

In addition to looking for a Trane Comfort Specialist dealer, the EPA’s Energy Star program recommends that you take a few of the following measures when choosing an HVAC dealer:

Study up

Before you call a dealer, know the model of your current system and its maintenance history. Also make note of any uncomfortable rooms. This will help potential dealers better understand your heating and cooling needs.

Ask for referrals

Ask friends, neighbors, and co-workers for dealer referrals. You can also contact local trade organizations for names of members in your area.

Call references

Ask dealers for customer references and call them. Ask about the dealer’s installation or service performance, and if the job was completed on time and within budget.

Look for ENERGY STAR

ENERGY STAR qualified products meet energy efficiency guidelines set by the U.S. Environmental Protection Agency and offer significant long-term energy savings. Dealers should be able to show you calculations of savings for ENERGY STAR heating and cooling equipment.

Expect a home evaluation

The dealer should spend significant time inspecting your current system and home to assess your needs. A good dealer will inspect your duct system (if applicable) for air leaks and insulation and measure airflow to make sure it meets manufacturers’ specifications.

While we agree with the ENERGY STAR tips, Trane also recommends a few additional measures:

Health issues

Let the dealer know if you have condition-specific needs such as allergies, asthma or another respiratory issue. While they are not doctors, they can provide you with information about whole-house air cleaning products that can significantly reduce allergy and asthma triggers.

Knowledge and training

Ensure that the dealer is up to speed on the latest HVAC research and well-versed about available products and their benefits.

Trane Comfort Specialists

Ensure that the dealer is committed to be the best in every aspect of his or her business. Look for the Trane Comfort Specialist badge.