Frost & Sullivan Names Trane Overall Best Brand of Chiller in the U.S.
MOUNTAIN VIEW, Calif. — May 4 — On the basis of Frost & Sullivan’s independent research, 2008 U.S.
HVAC Contractors’ Choice: Which Manufacturer Passes the Test, Trane emerged as the overwhelming leader in
the chiller product category among U.S. HVAC contractors.
Frost & Sullivan surveyed 200 full-time HVAC contractors who perform non-residential jobs to
measure HVAC equipment manufacturer preferences. Among the U.S. HVAC contractors surveyed, 63 percent were
full-time installers, while 21 percent owned HVAC businesses. Nearly four out of ten (37 percent) worked exclusively
on non-residential projects, while the rest work on both residential and non-residential projects. The majority surveyed
reported that they perform 10 or more jobs in a month (46 percent), which includes both complete (18 percent) and
partial installation (82 percent) of HVAC systems.
“Roughly seven out of ten U.S. HVAC contractors ranked Trane as a top chiller brand,” says Frost
& Sullivan Project Manager, Krishnendu Roy. “While 71 percent voted Trane as one of the top three chiller brands,
what is significant is that 40 percent ranked Trane as the number one chiller brand – a 29 percent lead over the nearest
A positive reputation, coupled with loyal customers, is what positions Trane as a leader. Of the 36
percent of U.S. HVAC contractors’ who reported using Trane chillers for non-residential projects/installs, all agreed
that Trane was one of the top chiller brands.
The largest proportion of those surveyed said that the manufacturer’s sales person is the most
important source of information when deciding on purchasing an HVAC component (80 percent). Interestingly, 22
percent made independent decisions for buying an HVAC component, while 56 percent reported that the decision for
HVAC brand were jointly decided along with their customers. Thus, it appears that HVAC contractors have strong
influences in choosing brands of HVAC components
The Frost & Sullivan HVAC Contractors’ Choice Award is conferred on the company that has
demonstrated excellence. The recipient has distinguished itself through its proactive strategies that position it to emerge
or continue as an industry leader.
The Choice Awards measure the best brands based upon the highest brand perception index (BPI)
score. The BPI is calculated by multiplying the weighted mean score and loyalty index score. Award recipients must
have BPI scores of 10 or greater. Trane received a 10 BPI score for Overall Best Brand of Chillers.
Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global
markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological
innovation, customer service, and strategic product development. Industry analysts compare market participants and
measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best
practices in the industry.
Trane has over 55 years of experience providing efficient, reliable chillers to the commercial market. Trane offers scroll,
helical rotary, centrifugal and absorption chillers in capacities from 20 to 3950 tons, cooling towers and packaged
combinations of all the above. The Trane CenTraVac™ remains the industry's most efficient, most reliable,
quietest, lowest emissions, and most capable chiller in the industry.
Trane, a business of Ingersoll Rand, improves the performance of homes and buildings around the
world. Trane solutions optimize indoor environments with a broad portfolio of energy-efficient heating, ventilating and air
conditioning systems, building and contracting services, parts support and advanced controls for homes and commercial
buildings. For more information, visit www.trane.com.
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