More than 4,500
Trane service
professionals are
committed to
ensuring that your
equipment works at
highest efficiency.
With over a century
of industry
experience, Trane
knows how facility
management needs
change as business
changes. You can
trust Trane to deliver
on our promises and
provide the highest
level of skill,
knowledge and
service for your
equipment.
The Louisiana Farm Bureau Federation
purchased a three-year Trane Select Service
Agreement for their 76,000 square-foot
headquarters building. For the next three years
Trane will maintain and service the building’s
HVAC systems with a cap of $5,000 per
incident. With a Select Service Agreement,
Louisiana Farm Bureau gets all the benefits of a
Trane Scheduled Agreement, plus parts and
labor coverage for maintainable equipment
selected by the customer and approved by
Trane -- putting service and maintenance needs
on a systematic, scheduled basis. A Select
Service Agreement can cut unexpected
breakdowns as much as 75 percent, reduce
energy use up to 20 percent, cut downtime
nearly 40 percent, and reduce repair and
maintenance costs up to 30 percent.
Harvey Bankston, Building Supervisor and
Associate Building Manager, wanted to improve
maintenance and service for the HVAC system
which includes two older reciprocating chillers
and a scroll chiller. Bankston said, “I was looking
for a supplier that could provide maintenance
and service. I called other building managers
and asked who they’d recommend. Trane was
always at the top of the list. About that time,
Casey Kirk from Trane called on me!”
Kirk said, “Their previous service supplier was
reactive to their service needs. They would do
service work after equipment had already failed,
making it an urgent situation. Trane, however, is
very proactive in our approach to service. We
focus on maintenance and planned, proactive
service so that the customer can avoid
downtime and emergency situations.”
Kirk recommended a Trane Select Service
Agreement with a Cap. A Select Service
Agreement helps building owners plan ahead
and address maintenance needs on a systematic,
scheduled basis. A Trane Select Service
Agreement can:
- Cut breakdowns by as much as 75 percent
- Reduce energy use up to 20 percent
- Cut downtime nearly 40 percent
- Cut service repair and maintenance costs up to
30 percent
For three years Trane will maintain and service
the building’s HVAC systems with a cap of
$5,000 per incident. Trane worked with
Louisiana Farm Bureau to select the major
components to be covered. Trane covers the
cost of repairing the system or replacing
selected components that may fail. Louisiana
Farm Bureau also took advantage of the Trane
Anticipation Discount Program, getting a
significant discount by paying for the Select
Maintenance Agreement up front instead of
over the three-year term.
Bankston said, “This agreement is working
great. We have a good relationship with Casey
and Trane, and it has been a blessing to have
him working with us.”
Bankston also notes that Trane has assigned a
single technician with primary responsibility for
the Farm Bureau building and who is completely
knowledgeable on the building’s systems and
requires no additional familiarization. Says
Bankston, “The personal service that we get
from Trane is a big advantage. And it is saving
us money. Our agreement has a $5,000 cap.
Trane pays for any needed service or repairs up
to $5,000 and then we pay the remainder.
We’ve had a couple instances where we had to
use the agreement, but we have yet to pay for
anything other than for the cost of the
maintenance agreement. I would definitely
recommend the Trane Select Service Agreement
program to other facilities managers.”
The Louisiana Farm Bureau Federation was established in 1922 as a
private, non-profit, non-governmental agency to bring a voice to
agricultural issues, speaking for farmers and ranchers at the local, state
and national level. The Louisiana Farm Bureau is part of the American
Farm Bureau Federation. It is the State of Louisiana’s largest general
farm and ranch organization with nearly 160,000 members including
farmers, ranchers, landowners, agricultural lenders and others with a
vested interest in Louisiana agriculture.