Trane Service Ensures That St. Clare Hospital Gets Outstanding Performance from New Chiller and Controls System
St. Clare Hospital and Health Services in Baraboo, WI, has spent more than 40 years providing critical care for a range of
patients. The company now owns or manages 20 acute-care hospitals and three nursing homes in four states: Missouri, Illinois, Wisconsin
and Oklahoma. They are caring, extraordinarily dedicated and smart. Smart enough to know that they are not HVAC experts. To be sure, they
optimized performance of the CenTraVac™ high efficiency chiller and Tracer™ Summit control system in their new hospital addition, they
turned to Trane Building Services. With Trane’s In-Warranty Support Agreement (IWSA), St. Clare Hospital and Health Services can devote
their efforts to patient care and leave the HVAC service to Trane.
Jeff Thompson, Director of Plant Operation at St. Clare Hospital, provided their reasoning. “We elected to go with the Trane
In-Warranty Service Agreement because we want to stay on top of the new chiller’s operation and maintenance right from the start. We want
to get maximum longevity from this new chiller.” Prolonging the life of a new chiller is a great reason to sign up for Trane’s IWSA, but
it’s certainly not the only one. The program also provides quarterly inspections, an oil analysis, a Kestrel View report, and of course,
an extended labor and parts warranty. These inspections help establish system performance baselines and energy consumption profiles, and
give building owners the knowledge and experience they need to develop strategies for optimal performance from their new chiller. And,
most important, they create a smarter customer who knows more about how to get more out of Trane technology.
During the first quarterly inspection, Ron McFarland, a veteran Trane service technician from Trane’s Madison, WI office,
reviewed the performance of St. Clare’s new chiller and suggested a few minor operating adjustments to the chilled water system that will
help St. Clare’s optimize performance. McFarland also took an oil sample that will be analyzed at Trane’s industry-recognized chemistry
laboratory. For St. Clare’s this will all add up to better performance, and a better understanding of how to get the most from their new
chiller. And, according to Jeff Thompson, maybe something more, "If we don’t have cooling for the hospital, our patients and employees
suffer and the community loses faith in our ability to maintain our facility." As evidenced by St. Clare’s thoughtful, caring approach to
their new chiller, they are certainly earning the faith of the community.
St. Clare Hospital was built in 1962 and is a member of SSM Health Care (SSMHC), sponsored by the
Franciscan Sisters of Mary. Based in St. Louis, SSMHC is one of the largest Catholic systems in the
country. The system owns, manages and is affiliated with 20 acute care hospitals and three nursing
homes in four states: Missouri, Illinois, Wisconsin and Oklahoma. More than 5,000 affiliated physicians
and 23,300 employees provide a wide range of services, including rehabilitation, pediatrics, home health,
hospice, residential and skilled nursing care. SSMHC also owns an interest in Premier Medical Insurance
Group Inc., one of Wisconsin’s largest health maintenance organizations.